Chipotle Las Colinas South is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported poor service, including rude staff, incorrect orders, and a lack of attention to customer requests.
Cleanliness Concerns
Many reviews highlighted significant cleanliness issues, including dirty dining areas and unsanitary food preparation practices.
Food Quality
Customers expressed dissatisfaction with food quality, citing undercooked ingredients, small portion sizes, and overall inconsistency in meal preparation.
Positive Staff Experiences
Some customers praised specific staff members for their friendliness and helpfulness, indicating that there are employees who provide good service despite overall complaints.
Management Changes
Recent management changes were noted, with some customers expressing hope that new leadership will improve the overall experience at this location.
MH
Mark H.
Nov 11, 2025
5.0
The only choice for eating clean fast food.
SS
Stefan
Nov 10, 2025
5.0
I live Chipotle, and something hit different about this place.
I had brown rice, steak, fajita, sour cream, Pico, green sauce, and half a scoop of red, and cheese. It was fire.
JE
Jose ZEKE Escobar
Nov 8, 2025
4.0
I came to this one two days in a row for lunch I work nights so I went to lunch around 9 PM or 8:30 PM and I ordered on the app every time the app has great deals and this chipotle always hooks it up. My bowls are packed And I like saving the time not waiting in line.
JZ
J Z
Nov 1, 2025
1.0
Very disappointed with my experience here — I was incorrectly charged for extra chicken that belonged to the person behind me, even after I made it clear we weren’t together. After all the back-and-forth with Chipotle’s customer support, all I was offered was a $3 coupon for double meat. Given the time and effort it took to resolve, I expected at least a replacement meal. After being a long chipotle fan for many years, I will NOT be returning.
RJ
Renee J.
Oct 21, 2025
1.0
Must be a literacy issue at this chipotle location. I've ordered from here a few times unfortunately and each time, they are randomly adding toppings or missing the mark all together. Not sure if they're mixing orders by mistake but it's annoying and incompetent. Tonight is the final straw, I will not order from this location anymore. Do better guys.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill Las Colinas South offer?
Chipotle Mexican Grill Las Colinas South offers fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours for Chipotle Mexican Grill in Las Colinas South?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill Las Colinas South offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Is online ordering available for Chipotle Mexican Grill Las Colinas South?
Yes, you can order online through their website or mobile app.
What is the address and location details for Chipotle Mexican Grill Las Colinas South?
The restaurant is located at 118 E John Carpenter Fwy, Ste 160, Irving, TX 75062, next to Aloft Las Colinas.
How can customers contact Chipotle Mexican Grill Las Colinas South?
Customers can reach them by phone at +1 972-957-3100 or by email at tx.1212.southcolinas@chipotle.com.
What values does Chipotle emphasize in their food preparation?
Chipotle prioritizes responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives, focusing on humane and sustainable farming practices.
What nearby restaurants can customers visit after eating at Chipotle in Las Colinas South?
Customers might also enjoy nearby options such as Jimmy John's sandwich shop, Corner Bakery Cafe, Classic Chicago Gourmet Pizza, and Zeytin Mediterranean Grill.
Are there any nearby places for relaxation or wellness near Chipotle Mexican Grill Las Colinas South?
Yes, nearby wellness spots include D'Or Nails and Spa, Spa 9 massage center, and The Hive Chiropractic Wellness Center.
What nearby transportation or business services could help customers visiting Chipotle Mexican Grill Las Colinas South?
Nearby services include FedEx Office Print & Ship Center for shipping needs and Bank of America ATM for banking services, helpful for customers in the area.