Chipotle Las Colinas South is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported rude and unprofessional behavior from staff, with many expressing dissatisfaction with the service quality.
Food Quality
Several reviews highlighted inconsistent food quality, including stale chips, undercooked rice, and poorly prepared ingredients.
Cleanliness Concerns
Multiple customers noted cleanliness issues within the restaurant, including dirty counters and unsanitary conditions.
Order Accuracy
Many customers experienced problems with order accuracy, including missing items and incorrect ingredients.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service from specific staff members.
AN
Altymyrat Nuryagdyyev
4 days ago
1.0
They are disrespectful to customers, and they serve small portions of food. Their prices are also higher than other places.
AC
Ariana Cordero
Jan 3, 2026
1.0
I really don’t know how to react to this after eating the barbecue I started to feel so bad about my stomach I spent the whole night vomiting I’ll have to go to the doctor because I still feel so bad
DG
David Githengu
Dec 18, 2025
1.0
This was my first time at this location and the ladies working in the line act like they dont want to be there.. You asked them for something they pretend like you already asked them and they way they will respond nothing but rudeness.. if you want your lunch moods to be ruined dont go there cause you will get an attitude from one or two ladies...just save your money and but something else...
DB
Daniel Beyer
Dec 6, 2025
1.0
So I wanted to be absolutely sure so I ordered the chips on a weekend 4 times over the past few months and every time the chips were stale and gross. It’s only occasionally bad on weekdays, when I assume more care is taken towards them but the weekends it’s eerily consistent. My inclination is that they just sit on the counter for days on end until some poor schmuck ends up ordering them. And by then you’re just eating a hardened cesspool of old bacteria laden chips.
HW
hilary witt
Dec 5, 2025
1.0
Ordered those the app. Was told my order was ready, only to arrive and be told my order hadn’t even been started yet. They said I had to wait 5 minutes for chicken to be cooked, only to get home and not be able to find any chicken. Chips were soggy.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill Las Colinas South offer?
Chipotle Mexican Grill Las Colinas South offers fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads.
What are the operating hours for Chipotle Mexican Grill in Las Colinas South?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill Las Colinas South offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Is online ordering available for Chipotle Mexican Grill Las Colinas South?
Yes, you can order online through their website or mobile app.
What is the address and location details for Chipotle Mexican Grill Las Colinas South?
The restaurant is located at 118 E John Carpenter Fwy, Ste 160, Irving, TX 75062, next to Aloft Las Colinas.
How can customers contact Chipotle Mexican Grill Las Colinas South?
Customers can reach them by phone at +1 972-957-3100 or by email at tx.1212.southcolinas@chipotle.com.
What values does Chipotle emphasize in their food preparation?
Chipotle prioritizes responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives, focusing on humane and sustainable farming practices.
What nearby restaurants can customers visit after eating at Chipotle in Las Colinas South?
Customers might also enjoy nearby options such as Jimmy John's sandwich shop, Corner Bakery Cafe, Classic Chicago Gourmet Pizza, and Zeytin Mediterranean Grill.
Are there any nearby places for relaxation or wellness near Chipotle Mexican Grill Las Colinas South?
Yes, nearby wellness spots include D'Or Nails and Spa, Spa 9 massage center, and The Hive Chiropractic Wellness Center.
What nearby transportation or business services could help customers visiting Chipotle Mexican Grill Las Colinas South?
Nearby services include FedEx Office Print & Ship Center for shipping needs and Bank of America ATM for banking services, helpful for customers in the area.