Chipotle Mexican Grill

3.4
1530 reviews
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About

Mexican Restaurant
Chipotle Las Colinas South is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
118 E John Carpenter Fwy, Irving, TX
75062, United States

Hours

Reviews

3.4
1,530 reviews
5 stars
570
4 stars
312
3 stars
174
2 stars
104
1 star
370

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and a lack of attention to customer requests.

Cleanliness Concerns

Many reviews highlighted significant cleanliness issues, including dirty dining areas and unsanitary food preparation practices.

Food Quality

Customers expressed dissatisfaction with food quality, citing undercooked ingredients, small portion sizes, and overall inconsistency in meal preparation.

Positive Staff Experiences

Some customers praised specific staff members for their friendliness and helpfulness, indicating that there are employees who provide good service despite overall complaints.

Management Changes

Recent management changes were noted, with some customers expressing hope that new leadership will improve the overall experience at this location.
  • MH
    Mark H.
    Nov 11, 2025
    5.0
    The only choice for eating clean fast food.
  • SS
    Stefan
    Nov 10, 2025
    5.0
    I live Chipotle, and something hit different about this place. I had brown rice, steak, fajita, sour cream, Pico, green sauce, and half a scoop of red, and cheese. It was fire.
  • JE
    Jose ZEKE Escobar
    Nov 8, 2025
    4.0
    I came to this one two days in a row for lunch I work nights so I went to lunch around 9 PM or 8:30 PM and I ordered on the app every time the app has great deals and this chipotle always hooks it up. My bowls are packed And I like saving the time not waiting in line.
  • JZ
    J Z
    Nov 1, 2025
    1.0
    Very disappointed with my experience here — I was incorrectly charged for extra chicken that belonged to the person behind me, even after I made it clear we weren’t together. After all the back-and-forth with Chipotle’s customer support, all I was offered was a $3 coupon for double meat. Given the time and effort it took to resolve, I expected at least a replacement meal. After being a long chipotle fan for many years, I will NOT be returning.
  • RJ
    Renee J.
    Oct 21, 2025
    1.0
    Must be a literacy issue at this chipotle location. I've ordered from here a few times unfortunately and each time, they are randomly adding toppings or missing the mark all together. Not sure if they're mixing orders by mistake but it's annoying and incompetent. Tonight is the final straw, I will not order from this location anymore. Do better guys.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill Las Colinas South offer?

Chipotle Mexican Grill Las Colinas South offers fast-casual Mexican cuisine including customizable burritos, bowls, quesadillas, tacos, and salads.

What are the operating hours for Chipotle Mexican Grill in Las Colinas South?

The restaurant is open every day from 10:45 AM to 11:00 PM.