Chipotle Irving Mall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and lack of attention to customers.
Food Quality
While some customers enjoyed the food, many reported inconsistencies in quality, such as undercooked rice, missing ingredients, and smaller portions.
Cleanliness
Several reviews mentioned dirty dining areas and unsanitary conditions, including messy counters and restrooms.
Order Fulfillment
Customers frequently experienced issues with online orders, including missing items and long wait times.
IC
Isai De la cruz
3 days ago
4.0
Food is always good with the taste/cooking
MK
Marcos K
Dec 26, 2025
1.0
Uno siempre pide extras y paga por ellos y no se lo ponen deberían de leer bien las órdenes porque los extras los cobran y no lo ponen😒
TS
Terry Smith
Dec 24, 2025
2.0
We stopped in for lunch on Christmas eve. They were out of chicken, guacamole, sour cream, and grated cheese. I mean, why would you even be open? Disappointing 😞
JS
Joseph Schumacher
Dec 23, 2025
3.0
Food was just so so, tasteless. Everything charged extra. The cashier charged us too much for certain things. When asked about the price, 2 different people gave different prices
EB
Elizabeth Blanco
Dec 7, 2025
1.0
Pesimo servicio cuando llegue pregunte por mi orden que iva a recoger y no avian empesado a prepararla estuve esperando solo para que despues me dijeran que le davan prioridad a los clientes que estan ai como si las personas que ordenan en linea no an pagado ya dinero por su comida es completamente Mal
Frequently Asked Questions About Chipotle Mexican Grill
What types of food can I find at Chipotle Mexican Grill near Irving Mall?
Chipotle offers customizable Mexican-style fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at 2800 N Belt Line Rd?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill near Irving Mall offer delivery and pickup services?
Yes, this location offers both in-store pickup and delivery services.
Can I order Chipotle food online through an app?
Yes, you can order Chipotle through their official app available on the Apple App Store or via their online ordering website.
Where is Chipotle Mexican Grill located in Irving?
It is located at 2800 N Belt Line Rd, Dallas, Irving, TX 75062 near Irving Mall.
Does Chipotle Mexican Grill participate in any rewards or loyalty program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
Is Chipotle Mexican Grill near Irving Mall LGBTQ friendly?
Yes, the location welcomes LGBTQ customers.
What other dining options are near Chipotle Mexican Grill at Irving Mall?
Nearby dining options include Magic momo & biryani, Chick-fil-A, Papa Murphy's Take 'N' Bake Pizza, Boston Market, Checkers, and Pizza Patron.
Are there any automotive services close to Chipotle at Irving Mall?
Yes, automotive repair and services nearby include HB Transmission & Auto Repair, Express Auto, Entire Auto Lube, 10-4 Tow Of Irving, and Texaco Irving gas stations.
Are there convenient places nearby Chipotle where I can handle banking or phone services?
Yes, nearby you will find Chase and Frost Bank for financial services, and AT&T Store, Metro by T-Mobile, and Phone For Today for mobile phone and IT needs.