Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Las Colinas is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
1,714 reviews
5 stars
622
4 stars
318
3 stars
148
2 stars
123
1 star
503
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude and unhelpful.
Food Availability
Customers frequently reported that the restaurant was out of key ingredients, often well before closing time.
Portion Sizes
Many customers complained about inconsistent and small portion sizes, feeling they did not receive value for their money.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the restaurant.
Management Issues
Feedback indicated that management was ineffective, leading to a decline in service quality and food availability.
- TTT2 days ago2.0Today the meat was all dried out. And the 2 slivers of vegetables they had left were black and wilted. Not a good day for them.
- KLKailee LafeversNov 16, 20255.0Normally I have to complain about how my food was made but tonight it was made correctly. I will definitely be coming back to this chipotle because of Michelle. She was very patient and kind to me and my husband. We have always complained about our food because nobody would make it correctly but Michelle did. Thank you Michelle
- ZAZein AlabdeenNov 10, 20251.0This restaurant has gone downhill badly. I ordered a meal today — the chicken was cold and undercooked, and the rice was hard. Every time the manager is there, the food is great, but when he’s not, it’s always bad. I don’t recommend this place unless they improve quality and cleanliness. November/10/25
- KKKyleAnthonyOct 31, 20251.0I understand why this location has so many low reviews. The customer service here is terrible. The portions are small asking for more is a problem . I am not sure if she is manager but the young lady with the long braids has an unpleasant demeanor about her from my experience. I will not be back
- ARAndrea RiveraOct 29, 20251.02 hours before closing and they’re out of white rice and not making any. Guy in the cooking area was already cleaning the grills. This chipotle is always out of something and refuses to make food even though they’re nowhere near closing time.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Las Colinas serve?
Chipotle Las Colinas serves customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, wholesome ingredients without artificial additives.
What are the operating hours for Chipotle Mexican Grill at 7717 N Macarthur Blvd, Irving, TX?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle Las Colinas offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Las Colinas?
You can order online via Chipotle's official ordering site or through their app available on the Apple Store.
What are some payment options available at this Chipotle location?
Chipotle Las Colinas accepts credit cards and offers gift cards for payment.
Is Chipotle Mexican Grill in Las Colinas welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
What nearby restaurants can I visit in the MacArthur Park Shopping Center area?
Nearby restaurants include Potbelly Sandwich Shop, Jason's Deli, Kibo Grill & Sushi, SushiYAA, Nick The Greek, and Side Door Taco, offering a variety of cuisines.
Are there any dessert shops close to Chipotle in Las Colinas?
Yes, Crumbl - Irving and See's Candies Chocolate Shop are nearby for desserts and chocolates.
What shopping options are available near Chipotle Mexican Grill in Las Colinas?
Nearby shopping options include dressbarn for women's clothing, Pet Supplies Plus Irving for pet needs, Payless ShoeSource for shoes, Sprint Store for electronics, and Trudy's Hallmark Shop for cards and stationery.
Are there optometry and eye care services near the Chipotle location?
Yes, nearby optometry and eye care providers include DFW Eyes Now, LensCrafters, My Eyelab, and Visionworks.