Chipotle Las Colinas is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling disrespected and poorly treated.
Food Availability
Customers frequently reported that the location was out of key ingredients, often before closing time, leading to disappointment.
Portion Sizes
Many reviews mentioned consistently small portion sizes, with customers feeling they were not receiving value for their money.
Cleanliness
Several customers noted issues with cleanliness, including dirty serving areas and unsanitary practices by staff.
Overall Experience
The majority of feedback indicated a negative overall experience, with many customers stating they would not return to this location.
GS
Grace S
Jan 3, 2026
5.0
I love this location ! Manager Jorge always welcome us with great energy. At night sometimes the lobby is a bit of a mess but it’s understandable because it’s always busy. I love coming anytime throughout the day.
IE
Isla Edmonson-Brown
Dec 28, 2025
1.0
11/23/2025 receipt time 9:29PM I ordered three skimpy bowls, 2 chicken and one Carne Asada and 1 red chimichurri sauce.
I also ordered 2 grapefruit IZZE drinks. I spent $46.93.
Service -* Rude Girls!!!
The young lady packed all three bowls and the sauce in one medium size bag and she tried stuffing the IZZE drinks in that same bag. So I kindly asked her if we could have another bag for the drinks please. She reluctantly put the IZZE drinks in another bag. I said thank you I believe and I didn't recall hearing a thank you or your welcome.
By the time we go to the car on the drive home the sauce spilled all over my daughter's Smith College sweats that she can't replace.
My order was the carne Asada with the Red Chimichurri sauce That gave me nausea, upset stomach, and diarrhea!!!
If I have to be mistreated and get sick I will go to the second location.
PK
Pala Varun kumar
Dec 26, 2025
1.0
The short lady who was serving the bowl for me just a second ago she was rushing me just because i am a brown skin! Lol even my money is in green dollars and just came out from an atm machine i dont know why she is rushing me i was not able to order properly and the people behind me were not even rushing the day was good and i was out in 10 seconds i dont know she never gave a chance to see whats in there i was about to order another bowl and she did not give a chance people like me are introverts and if she is not able to work in holidays please give her and off!!!!its 2:30 in the afternoon and i left to another store to get some food because she did not give me time for another bowl! I know you guys wont be taking any action just smiling at eachother but...! In a daily basis this will loose you customers...! She gave me a bad day!for no reason!
MA
Milante Adams
Dec 23, 2025
1.0
I believe this specific location deserves 0 stars but since i’m required to select an option I am giving it 1. Every time I arrive at this location they are out of everything, I am unsure if this has to do with not ordering enough product or if the employees are opting to not prepare food available past a certain time, which is understandable to some degree, but if this has been a continued issue then there should have an adjustment made to combat this issue to make sure there is enough available until closing hours. Granted I am not the type of person to go into a restaurant within the last hour, but I arrived at 9:30PM and they were practically out of almost everything, the hours on the door say 11:00PM daily. Maybe their hours should change to reflect this issue but I am very disappointed at repeated attempts and hopes that there would have been better service. I won’t be going to this location again. I do not recommend it.
JS
Jalisa Sims
Dec 19, 2025
1.0
The female with all the damn blush on her face has the NASTIEST attitude. She gave the lady in front of me plenty of extra protein with no charge. I ask for extra steak and she gave me TWO pieces of steak. I ask for a little more she asked did I want double. Every time she rings me up, she over charges me. Anytime I’ve paid for a bowl or burrito it’s $12. But when she rings me up it’s $16. She always skimps on food. She has the most ugliest energy. Not sure why she’s even employed there or how she got the job in the first place.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Las Colinas serve?
Chipotle Las Colinas serves customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads using responsibly sourced, wholesome ingredients without artificial additives.
What are the operating hours for Chipotle Mexican Grill at 7717 N Macarthur Blvd, Irving, TX?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, Chipotle Las Colinas offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Las Colinas?
You can order online via Chipotle's official ordering site or through their app available on the Apple Store.
What are some payment options available at this Chipotle location?
Chipotle Las Colinas accepts credit cards and offers gift cards for payment.
Is Chipotle Mexican Grill in Las Colinas welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers.
What nearby restaurants can I visit in the MacArthur Park Shopping Center area?
Nearby restaurants include Potbelly Sandwich Shop, Jason's Deli, Kibo Grill & Sushi, SushiYAA, Nick The Greek, and Side Door Taco, offering a variety of cuisines.
Are there any dessert shops close to Chipotle in Las Colinas?
Yes, Crumbl - Irving and See's Candies Chocolate Shop are nearby for desserts and chocolates.
What shopping options are available near Chipotle Mexican Grill in Las Colinas?
Nearby shopping options include dressbarn for women's clothing, Pet Supplies Plus Irving for pet needs, Payless ShoeSource for shoes, Sprint Store for electronics, and Trudy's Hallmark Shop for cards and stationery.
Are there optometry and eye care services near the Chipotle location?
Yes, nearby optometry and eye care providers include DFW Eyes Now, LensCrafters, My Eyelab, and Visionworks.