Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.4
298 reviews
5 stars
241
4 stars
10
3 stars
7
2 stars4
1 star
36
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including unprofessional behavior from staff, long wait times, and order mistakes.
Food Quality
Many reviews highlighted dissatisfaction with food quality, including complaints about food being overcooked, missing items, and even food poisoning.
Positive Staff Feedback
Despite the negative feedback, several customers praised specific employees, particularly Jason and Isaac, for their excellent customer service and friendly demeanor.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, including unsanitary food handling practices and a messy dining area.
Mixed Experiences
While some customers enjoyed their meals and had positive experiences, others had significant complaints, indicating inconsistency in service and food quality.
- TTTangula Turner4 days ago5.0I went to one in Irving inside of Walmart and the young man name ceopoldino was so nice and the food was pretty good. He was working by himself and definitely not a raise.
- VFVictor Flores5 days ago1.0They never have food
- DADavid Austin6 days ago5.0Hi guys this is David here, I got a cheese steak and wings from here yesterday when the manager Taniah was there and my entire experience was great. The customer service was good, the food was even better and Taniah was so nice, I want to say thank you guys and me and my family will be coming back very soon!!
- MRMaria RuizNov 11, 20251.0Customer service is the worse. Came around 3:30 PM we were the only ones there, the young lady that was there had a very bad attitude, We asked simple questions, but she gave us hostility. I understand that we can have our days, but when working at a fast food restaurant customer service is #1 priority. We ended up not ordering and leaving.
- LLL LeeSep 24, 20251.0A loud beep occurs constantly in the dining room. Please fix this problem. Thank you.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular store hours for Charleys Cheesesteaks at 4100 W Airport Fwy, Irving, TX?
Charleys Cheesesteaks is open daily from 8:00 AM to 11:00 PM.
Is Charleys Cheesesteaks open for delivery service?
No, delivery service is not available as the delivery hours indicate the store is closed for delivery every day.
Does Charleys Cheesesteaks offer drive-through service?
No, drive-through service is not available; all drive-through hours show the service is closed.
Can I place a pickup order at Charleys Cheesesteaks?
Pickup orders are not available since pickup hours are closed every day.
Is takeout service offered at Charleys Cheesesteaks?
Takeout service is currently not offered as indicated by the closed takeout hours throughout the week.
What types of payment methods does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards as payment.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 4100 W Airport Fwy, Irving, TX 75062, United States.
Are there any nearby nail salons if I want to visit one along with Charleys Cheesesteaks?
Yes, Regal Nails is a nearby nail salon close to Charleys Cheesesteaks where you can get nail services.
What nearby attractions can I visit near Charleys Cheesesteaks for entertainment?
You can visit Cinemark Irving or AMC CLASSIC Irving 10 cinemas nearby for movies and entertainment before or after dining at Charleys Cheesesteaks.
Are there nearby hotels for visitors wanting to stay close to Charleys Cheesesteaks?
Yes, there are several nearby hotels including Radisson Hotel DFW South, Best Western Irving Inn & Suites at DFW Airport, and Red Roof close to Charleys Cheesesteaks.