Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.4
300 reviews
5 stars
242
4 stars
10
3 stars
7
2 stars
5
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude or unprofessional behavior from staff.
Food Quality
Numerous customers reported issues with food quality, including over-salted items, missing orders, and unsatisfactory taste.
Positive Experiences
Some customers praised specific employees for their excellent service and friendliness, particularly mentioning Jason and Isaac.
Cleanliness Issues
Several reviews noted cleanliness problems, including unsanitary food handling practices and a messy dining area.
Order Accuracy
Multiple customers experienced problems with order accuracy, including missing items and incorrect food preparation.
- CCChristopherDec 11, 20252.0Came to this location around 10am December 11 and I was the only one in line. The subs had soo much salt them. Food is already expensive, so we dont have patience for poorly made food. They lost a potential faithful customer with that and rude customer service. No greeting, rude tone of voice as if I did something wrong for ordering food. Like, are you upset at me paying for it? Please address these impolite young ladies.
- MAMohammed AbdullahDec 2, 20251.0Ordered from uber eats Order is missing items and no body answers their phone
- RSRob SNov 28, 20255.0Food is always hot and fresh. Staff is friendly. Located in Walmart with not a lot of eat in dining space for a large group.
- TTTangula TurnerNov 20, 20255.0I went to one in Irving inside of Walmart and the young man name ceopoldino was so nice and the food was pretty good. He was working by himself and definitely not a raise.
- DADavid AustinNov 18, 20255.0Hi guys this is David here, I got a cheese steak and wings from here yesterday when the manager Taniah was there and my entire experience was great. The customer service was good, the food was even better and Taniah was so nice, I want to say thank you guys and me and my family will be coming back very soon!!
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular store hours for Charleys Cheesesteaks at 4100 W Airport Fwy, Irving, TX?
Charleys Cheesesteaks is open daily from 8:00 AM to 11:00 PM.
Is Charleys Cheesesteaks open for delivery service?
No, delivery service is not available as the delivery hours indicate the store is closed for delivery every day.
Does Charleys Cheesesteaks offer drive-through service?
No, drive-through service is not available; all drive-through hours show the service is closed.
Can I place a pickup order at Charleys Cheesesteaks?
Pickup orders are not available since pickup hours are closed every day.
Is takeout service offered at Charleys Cheesesteaks?
Takeout service is currently not offered as indicated by the closed takeout hours throughout the week.
What types of payment methods does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards as payment.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 4100 W Airport Fwy, Irving, TX 75062, United States.
Are there any nearby nail salons if I want to visit one along with Charleys Cheesesteaks?
Yes, Regal Nails is a nearby nail salon close to Charleys Cheesesteaks where you can get nail services.
What nearby attractions can I visit near Charleys Cheesesteaks for entertainment?
You can visit Cinemark Irving or AMC CLASSIC Irving 10 cinemas nearby for movies and entertainment before or after dining at Charleys Cheesesteaks.
Are there nearby hotels for visitors wanting to stay close to Charleys Cheesesteaks?
Yes, there are several nearby hotels including Radisson Hotel DFW South, Best Western Irving Inn & Suites at DFW Airport, and Red Roof close to Charleys Cheesesteaks.