Service Issues
Numerous customers reported poor service, including long wait times, staff ignoring customers, and incorrect orders.
Food Quality
Mixed reviews on food quality; some enjoyed the meals while others found them cold, salty, or poorly prepared.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for lack of professionalism and poor customer interaction.
Management Concerns
Customers expressed dissatisfaction with management's handling of service issues and employee performance.