Numerous customers reported long wait times, unacknowledged presence, and poor service from staff, leading to frustration.
Food Quality
While some customers enjoyed the food, others complained about incorrect orders, cold food, and overly salty items.
Staff Performance
Certain employees, particularly Diamond and Simone, received high praise for their customer service, while others were criticized for lack of professionalism.
Cleanliness and Environment
The restaurant was noted for being clean and having a welcoming atmosphere, contributing positively to some customers' experiences.
YY
Yes Yes
Dec 20, 2025
2.0
Picked up "Small Chicken California" - it was too salty had to throw it out....
NW
Nicholas Waldrop
Oct 30, 2025
1.0
I just watched the cashier refuse to make sandwiches because she had been working all day. She refused to let me sit in the dining area while I wait for my food. I work at this Walmart so I hope they do something about this.
Food was good though, the cook was alright
RT
Ravi Teja
Oct 24, 2025
1.0
New employees are worst they not making sandwiches properly they burnt the bread and after I reported they remake and make it very salty. Counter also people are not acknowledging. Food taking time was not fast enough.
FS
faisal sheikh
Oct 23, 2025
1.0
I was denied service because the person working claimed that he was by himself and he has to make a lot of sandwiches and that it will take 25 minutes or so
SS
Sam Shin
Oct 21, 2025
1.0
Horrible experience. No drinks. Just lemonade and tea. When i asked for refund for the drinks they said "we cant do refunds on online orders". So....give me my drinks then or refund the difference 😑. Took about 7 minutes before anyone even said a word when i arrived for pick up. I dont know the drinks were even an option if there was no drink to begin with and then fraud me for the difference. Probably not coming back here ever
Edit:
Heres the kicker. I got an iced tea that was hot with no ice lol. I had to ask for ice and they gave it in a seperate cup....im already carrying 3 waters since you charged me for soda and gave me water, and then the hot iced tea.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours of Charleys Cheesesteaks at Walmart - Market Place Blvd, TX?
Charleys Cheesesteaks is open daily from 8:00 AM to 11:00 PM.
Does Charleys Cheesesteaks offer delivery service?
No, Charleys Cheesesteaks does not offer delivery service; it is closed for delivery every day.
Is there a drive-through available at Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not have drive-through service; it is closed for drive-through every day.
Can I place an online order for pickup at Charleys Cheesesteaks?
Currently, pickup service is not available and is closed every day.
What payment methods does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is Charleys Cheesesteaks located?
It is located at 1635 Market Place Blvd, Irving, TX 75063, USA.
Which nearby places can I visit around Charleys Cheesesteaks at Walmart Market Place Blvd?
Nearby places include Walmart Irving - Market Place Blvd., Rug Doctor, and Mexico in my kitchen, offering shopping, furniture, and bakery services.
How can Walmart Vision & Glasses near Charleys Cheesesteaks assist customers?
Walmart Vision & Glasses offers eyewear and optician services, useful if you need eye care while shopping at Walmart Market Place Blvd.
Are there any fast food options near Charleys Cheesesteaks?
Yes, McDonald's is nearby, providing convenient fast food if you're looking for quick dining options besides cheesesteaks.
How can nearby services like Walmart Auto Care Centers and Wash Guys Car Wash benefit me when visiting Charleys Cheesesteaks?
You can get your vehicle serviced or washed at these locations while enjoying a meal at Charleys Cheesesteaks, making it a convenient stop for multiple needs.