Mixed reviews on customer service; some staff received high praise while others were described as rude or dismissive.
Food Quality
Food is generally praised for being fresh and delicious, though some customers reported issues with portion sizes and temperature.
Cleanliness
Concerns raised about cleanliness and organization, particularly during busy times.
Order Fulfillment
Frequent complaints about delays and issues with online orders, including missing items.
SK
Sherwin Koshy
2 days ago
4.0
Quick service, clean location! We got our food made pretty quickly but felt like the portion sized were smaller here than the usual location we visit. Regardless great food and nice environment.
MM
maryy
5 days ago
5.0
Ok, ok so I might be writing this to lock in a free drink. Who cares. Cava is such a yummy/healthy Mediterranean place to get food from! My siblings and I have done lots of bonding over this place- eating and munching on pita chips is the way to go when you have 6 other siblings! Also, let’s talk about those side pita chips. Holy… why are they the best things I’ve ever eaten like actually…
DK
Damian Kaizer
Feb 21, 2026
2.0
Uber delivery here; they literally see you eye to eye and gate keep the made to go orders to be picked up. Ignored for a waste of 10 minutes. Another person on the line side stepped the cashier ignoring me to ask if I'm here to pick up. She redeemed 1 star. The other one lost 4 stars.
SR
Sameer Ranjan
Feb 14, 2026
1.0
I believe this Cava location has some of the rudest staff I have ever met except few of the people who usually manage the billings. The staff seem always disinterested, pushy, very loud and makes lunch/dinner experience worst. As any business, customer service is key and this particular location seems to be a huge losing case for customer service.
HR
Hector Reyes
Feb 7, 2026
1.0
The food is decent, but after two visits, I’m done with this location. The service is abysmal. During my first visit, I dealt with a staff member with pink hair who acts like answering a simple question is a massive inconvenience. She speaks so quietly you can barely hear her, and if you ask her to repeat herself, she gets even more dismissive and speaks even lower on purpose.
I came back a second time to pick up an order for my wife and it was even worse. I waited 20 minutes for a pickup only to receive an oily, greasy cup. I watched the person making the food handle the cups with the same dirty gloves they were using to prep meals. It is extremely unsanitary to go from touching food to grabbing customer packaging without a glove change. I won't be coming back.
CAVA offers fast-casual Mediterranean cuisine with customizable greens and grains bowls, salads, and pitas.
Where is CAVA located in Irving, TX?
CAVA is located at 6731 N MacArthur Boulevard, Suite 150, Irving, TX 75063, USA.
What are the operating hours for CAVA in Irving?
CAVA is open every day from 10:30 AM to 11:00 PM.
Is CAVA open on major holidays?
CAVA is closed on Thanksgiving (Nov 27, 2025), Christmas Eve (Dec 24, 2025), and Christmas Day (Dec 25, 2025).
Can I order food online or get delivery from CAVA?
Yes, you can order ahead and get delivery by visiting https://order.cava.com/stores or through their app.
What payment methods does CAVA accept?
CAVA accepts American Express, Cash, Discover, Mastercard, and Visa.
Does CAVA offer options for vegetarians or children?
Yes, CAVA serves vegetarian dishes and has a children's menu available.
What nearby places can I visit before or after dining at CAVA?
You can visit Whole Foods Market for organic groceries or relax at Las Colinas Bar nearby before or after enjoying your meal at CAVA.
Are there convenient places to grab coffee near CAVA?
Yes, WFM Coffee Bar, located nearby, offers coffee and a cozy place to unwind near CAVA.
What are some entertainment or wellness spots close to CAVA?
Nearby options include Pure Barre for fitness and exercise, and Blo Blow Dry Bar for beauty and hair services, making it easy to combine dining with wellness activities.