Numerous customers reported extremely slow service, with many waiting long periods without being acknowledged or served.
Food Quality
Several reviews mentioned that the food was often cold, poorly prepared, or not as expected, leading to dissatisfaction.
Cleanliness
Multiple customers noted that the restaurant was dirty, with unclean tables and restrooms, contributing to a negative dining experience.
Management Concerns
Feedback indicated issues with management, including poor customer service and lack of attention to staff performance.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted enjoyable food experiences.
BC
Brianna Carrasco
1 day ago
1.0
Who cleans their oven @ 11pm on a Saturday? BBW. Only reason I came was for the pretzels.
NT
Nerea Thomas
Jan 3, 2026
5.0
Great service, Brian was awesome and the wings with the wedges were good too as he suggested!
JJ
JT
Dec 17, 2025
1.0
Came in on my lunch break for a quick meal. Sat myself at a empty table per the "seat yourself" sign that was out. Then sat for 10 minutes with no service before I decided to go somewhere else while I still had time.
No server said a single word to me or made eye contact with me while I was there. Sure it was busy in there but if your too busy to serve me your too busy to take my money.
AG
Aravinda Krishna G
Dec 17, 2025
4.0
The food is really delicious as it would be all the time. Tuesday Bogo offer brings in many people there. The staff limited in number but are friendly and are supportive. The ambience hit different. All tables are not cleared. Restrooms are really worst. It stincks and the sinks are blocked. Ambience is not as expected.
CM
Chloe McGee
Dec 11, 2025
2.0
I ordered a pickup order of 10 wings. When i went to pick up i noticed the wings were a lil dry so i asked host for a little more sauce on them and they basically took my wings and drowned them in sauce. So much that it wasn’t enjoyable, i could only manage to eat a couple of them. I found myself wiping half the sauce off because there was just so much. This place was basically empty when i arrived, i can see why