Buffalo Wild Wings

3.4
2222 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1200 Market Place, Irving, TX
75063, United States

Hours

Reviews

3.4
2,222 reviews
5 stars
822
4 stars
507
3 stars
241
2 stars
150
1 star
502

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, with long wait times for orders and lack of attention from staff.

Food Quality

Many reviews highlighted poor food quality, including cold, overcooked, or incorrectly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and restrooms.

Management Concerns

Feedback indicated issues with management, including unprofessional behavior and poor handling of customer complaints.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and had positive dining experiences, indicating potential for improvement.
  • MN
    Madhu Naidu
    1 day ago
    1.0
    I would give 0 or less than that if possible . Worst customer service. Front desk lady is very rude . I ordered one thing and ended up getting a wrong order . Total waste of time
  • GB
    g bell
    Nov 13, 2025
    1.0
    Ordered a spicy chicken sandwich and 15 count wings, the chicken on the sandwich reminded me of what they serve in school, a round 1/4 inch thick puck between bread, poorest quality crap. The wings were the smallest I've ever seen, more like pigeon or chicky wings, smaller than my thumb. Save your money...
  • CB
    Carl Bennett
    Nov 12, 2025
    1.0
    My friend and I wanted to eat wings for dinner here, but upon walking in, there was no one at the counter to sit us down at a table. There were also several other people standing waiting to be sat down in front of us. At a few times a service employee came to the front, but didn't acknowledge us all waiting, and walked back to the kitchen. My friend and I left and went to Twin Peaks instead, where service was instant and we were taken care of.
  • TS
    Trae Santiago
    Nov 12, 2025
    1.0
    Came here with a friend and waited several minutes while the staff pretty much ignored us. Eventually we left due to a lack of any service at all. I understand if you're busy, but you could've at least said "Welcome in, we'll be with you in a moment" or similar, not just straight up ignored us and another group multiple times. It's almost like you don't care at all. We ended up going to Twin Peaks down the street and got fantastic service.
  • RB
    ray broughton
    Oct 31, 2025
    1.0
    The service was awesome until one of the girls decided to brush her hair in the open in front of customers with food and drinks on the table… hair follicles and dirt fly into the air !!!!…. We don’t want anything for free at all we were just letting them know that her actions were not professional or sanitary.

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Irving, TX specialize in?

Buffalo Wild Wings in Irving offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Irving?

Buffalo Wild Wings is open Monday to Wednesday and Sunday from 11:00 AM to 12:00 AM, and Thursday to Saturday from 11:00 AM to 2:00 AM.