Customer service received mixed reviews; while some praised attentive and friendly staff, others reported long wait times and inattentive service.
Food Quality
Food quality varied significantly; some dishes were highly praised, while others were criticized for being poorly prepared or lacking flavor.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in restrooms and dining areas, which detracted from the overall experience.
Atmosphere
The atmosphere was generally described as inviting and suitable for casual dining, though some noted it could be noisy or inappropriate at times.
Management Response
Management was noted for being responsive in some cases, addressing customer complaints and providing compensation, but there were also reports of poor management practices.
MS
Mell s
4 days ago
4.0
Pizza was delicious! And server was nice and quick! Vibe was good and music right volume.
AV
Alexander Vickers
Nov 16, 2025
5.0
One of the best places for late night in Irving North. Sweet $3 small pizza deals!!!! BOOM!
PP
Pete Poindexter
Nov 9, 2025
5.0
We were from our of town and wanted to find a sports bar restaurant that we have never been to in the Dallas area. We found it on a Google search but we crossed out fingers. Google understated this Sports bar. It was huge. The food was outstanding. We had the square foot pizza. A very original crunchy crust but itvwas good. The menu was huge. Sandwiches, Burgers, deserts, and appetizers. The entire restraint and bathrooms were very clean. They also have a huge outdoor eating area with TVs and stone fire ovens. I wish we had a Boston Pizza in my my city.
TG
Tere Grooms
Nov 8, 2025
2.0
I went here today with my little one because he loves pizza , the service was bad , the waiter was kind but she forgot our drinks , I had to remembered to Hostess when bring waters , we had to wait more minutes until the waiter asked again about which drinks we ordered . She never back for refill drinks , I am glad other waiter bring our food , and asked for check and more drinks because he attended better , when the original waiter finally bring the check , she never back for payment , I have to paid to another waiter .
AO
A O
Oct 29, 2025
3.0
It was my son's birthday and he wanted this sports bar. The waitress was so nice and accommodating. She was attentive, kept our drinks filled, and was quick to bring out the food. I had bacon wrapped steak skewers. The bacon was barely cooked, stringy like chewing a rubber band. She noticed my face, and offered to have it cooked longer. The 2nd order was better, but still gummy bacon. I got a steak salad and they put so much blue cheese crumbles, it was inedible. My son had the most flavorless alfredo and salmon pasta on earth. The manager, Ryan, made sure to come over and offer an apology. He also provided a dessert to-go for my son. Customer service is a huge asset. Please provide the chef with more training, because the food was awful.
Frequently Asked Questions About Boston's Pizza Restaurant & Sports Bar
What type of cuisine and atmosphere does Boston's Pizza Restaurant & Sports Bar offer?
Boston's Pizza Restaurant & Sports Bar offers a relaxed space filled with TVs, serving gourmet pizzas, burgers, wings, and more.
What are the operating hours of Boston's Pizza Restaurant & Sports Bar?
The restaurant is open every day from 11:00 AM to 2:00 AM.
Does Boston's Pizza Restaurant & Sports Bar serve alcoholic beverages?
Yes, the restaurant serves beer, cocktails, wine, and other alcoholic beverages and has a full bar onsite.
Can I order takeout or delivery from Boston's Pizza Restaurant & Sports Bar?
Yes, Boston's Pizza offers both takeout and delivery services, and you can order online.
Does Boston's Pizza Restaurant & Sports Bar offer a children's menu?
Yes, the restaurant has a children's menu and is family-friendly.
Is Boston's Pizza Restaurant & Sports Bar wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrances and seating options including high chairs.
Does Boston's Pizza have outdoor seating and a fireplace?
Yes, it offers outdoor seating and features a fireplace inside for a cozy atmosphere.
What nearby restaurants can I visit if I want more dining options near Boston's Pizza?
Nearby dining options include Razzoo's Cajun Cafe, Buffalo Wild Wings, On The Border Mexican Grill & Cantina, Popeyes® Louisiana Kitchen, IHOP, and Chili's Grill & Bar.
Where can I shop for beauty products or get spa services near Boston's Pizza?
Nearby options include Sephora, SEPHORA at Kohl's, Jolie Nail Spa, and Rejuvexpress Medical Spa.
Can I find convenient banking and automotive services near Boston's Pizza in Irving, TX?
Yes, Wells Fargo Bank is nearby for banking needs, and automotive services such as T&K Transmission & Automotive Specialists, Lakeshore Automotive, and U-Haul Neighborhood Dealer are also close by.