Baskin-Robbins

4.2
289 reviews

About

Ice Cream ShopDessert ShopCake Maker
Visit your local Baskin-Robbins at 2666 N Belt Line Rd, Irving, TX — your destination for premium ice cream, frozen desserts, and custom cakes. Baskin-Robbins features its world-famous 31 flavors, with rotating selections and endless combinations available every day. Enjoy hand-scooped ice cream, specialty sundaes like the Banana Royale, Brownie Sundae, and Banana Split, plus a full lineup of beverages including Mangonadas, Milkshakes, Smoothies, Floats, Fizzes, and Cappy Blasts. Customize your celebration with made-to-order ice cream cakes or take home Pre-Packed Quarts, Fresh Pack Quarts, Polar Pizza® Ice Cream Treats, Boxed Novelty Bars, DIY Kits, Creature Creations®, and Fresh Baked Waffle Cones. Every visit is a reason to Seize the Yay™ — order online or through the BR Rewards App for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Baskin-Robbins
2666 N Belt Line Rd, Irving, TX
75062, United States

Hours

Reviews

4.2
289 reviews
5 stars
188
4 stars
33
3 stars
29
2 stars
7
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, while others reported rude service and lack of attention.

Cleanliness

The location is frequently noted for being clean and well-maintained, although some reviews raised concerns about hygiene practices.

Product Quality

Customers enjoyed the ice cream flavors and desserts, but there were complaints about incorrect orders and quality inconsistencies.

Atmosphere

The shop is described as a pleasant place to hang out, with games for kids, though some felt unwelcome or ignored.

Management Issues

Several reviews highlighted poor management and staff behavior, with some customers feeling discriminated against or uncomfortable.
  • TB
    Tieshia Baskin
    5 days ago
    5.0
    Great customer service with a few games to play while you enjoy ice cream!
  • JB
    James Burney
    5 days ago
    5.0
    The woman there was fantastic. She was very good with my daughter.
  • TC
    Tonya Compton
    Nov 15, 2025
    5.0
    This is my most ABSOLUTE favorite Store. Beautiful Personnel that enjoy serving Ice Cream Lovers like me. I drive 29.7 miles just to get the cream that I love and the service as well as the welcoming energy is polarizing
  • TA
    Tina A.
    Nov 2, 2025
    5.0
    The Dubai Chocolate Sundae is a mouthwatering delectable treat I love it!! For regular flavors, I recommend trying 2 scoops of gold medal ribbon and caramel turtle truffle with hot fudge
  • CC
    Claudia Carrillo
    Oct 30, 2025
    5.0
    Excellent customer service from G and of course delicious IceCream 😊

Frequently Asked Questions About Baskin-Robbins

How do I find a Baskin-Robbins shop near me?

To find a shop near you, please visit our “Find a Shop” section and enter your ZIP code.

How do I know which flavors are featured in a particular shop?

Each shop carries a different selection of flavors. Swing by your local shop to discover new favorites. If you’re craving a specific flavor, ask your shop manager if they’d be willing to stock it for you.