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Arby's

3.9
(835 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1730 Market Place Blvd., Irving, TX
75063, United States

Hours

Reviews

3.9
835 reviews
5 stars
373
4 stars
226
3 stars
103
2 stars
42
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times for both drive-thru and in-store orders.

Food Quality

Mixed reviews on food quality; some enjoyed fresh and hot meals, while others received cold or poorly prepared items.

Customer Service

Staff friendliness varied; some customers praised helpful and kind employees, while others experienced rude or indifferent service.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some noting a clean environment while others reported messy conditions.
  • RM
    Ryan Mclain
    5 days ago
    1.0
    Lady was so rude order was wrong.
  • DA
    Deonna Anderson
    Feb 16, 2026
    1.0
    1st time in this Arby’s girl working front desk for my Uber pick up order was rude and uninviting. When I asked for an item missing from my order, she rolled her eyes and threw it in my bag and walked off.
  • DG
    Dennis Graham
    Feb 7, 2026
    4.0
    Arby's was okay. I don't normally dine there, due to heart conditions. But I decided to treat myself to a small roast beef sandwich and fries for lunch. Take out. I placed my order, waited a very short time before It was prepared and paid for it. I feel kind of bad because I went back inside to ask for some ketchup, which as it turns out, the young man that took my order DID include some. But I had failed to look and see before going inside so Thank You Sir !! Good job young man. The food was perfect. Hot & fresh. So overall it was a good experience. Thank you to all the employees who work there. Keep up the good work.
  • NM
    Nathan Moreno
    Jan 28, 2026
    1.0
    Horrible costumer service waited an hour for steak nuggets a jalapeno poppers
  • RW
    Richard Wright
    Jan 8, 2026
    4.0
    The Dr. Pepper was out at their machine and I let them know about it and it still wasn't fixed by the time I left.

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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