Arby's

3.9
900 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1730 Market Place Blvd., Irving, TX
75063, United States

Hours

Reviews

3.9
900 reviews
5 stars
407
4 stars
244
3 stars
110
2 stars
46
1 star
93

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed the taste while others reported cold, dry, or poorly prepared items.

Service Speed

Service speed is inconsistent, with multiple complaints about slow service and long wait times.

Cleanliness

The restaurant is generally reported as clean, but some customers noted issues with cleanliness in specific areas.

Customer Service

Customer service experiences vary; some staff are praised for friendliness while others are criticized for rudeness or indifference.
  • JL
    JL Lighten
    3 days ago
    2.0
    Slowest Arby's in America & poorly ran. Never giving this location another dollar.
  • RW
    Richard Wright
    4 days ago
    4.0
    The Dr. Pepper was out at their machine and I let them know about it and it still wasn't fixed by the time I left.
  • CB
    Christian Brandon
    Dec 28, 2025
    2.0
    They are slow. I have ordered multiple times online and each time they don’t start my order until I show up and act oblivious when I say I placed an order. Don’t look at it until I’m there. While waiting 15 minutes for my mobile order, I watched two groups of people walk inside, wait 3-4 minutes, and leave because no one is at the counter or even greeted them or said “wait one minute.” It’s understaffed and unreasonably long waits for “fast food.”
  • AL
    Angela Limos
    Dec 16, 2025
    5.0
    I love Arby's. Today went to this location and visit this location often, close to work. The employees are always so nice and respectful and order is always right. Today the manager DJ did a great thing. A elderly couple came in and had a coupon but she could not fine it I told him I would pay for there order , so they got there order and then I ordered and I told DJ I need to pay for there order and he said don't worry about it and I said no ill pay. He would not let me pay for there order, he said that's ok. Thank you DJ for being the kind soul you are and especially to the elderly. You are a inspiration to the young generation. Bless you!!
  • AR
    anthony robinson
    Dec 13, 2025
    4.0
    I recently ordered a burger from this location and was pleasantly surprised by the experience, especially since it had been over a decade since I last visited an Arby’s. The staff was professional and efficient, and my order was prepared quickly. The food was delicious and well worth the price. Despite the restaurant being busy, it was clean and well maintained. The atmosphere was bright and welcoming. I will definitely be back.