McDonald's

3.7
1095 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
401 Southwest Access Road, Iowa Park, TX
76367, United States

Hours

Reviews

3.7
1,095 reviews
5 stars
439
4 stars
236
3 stars
183
2 stars
77
1 star
160

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including long wait times, rude staff, and unacknowledged presence at the counter.

Food Quality

Several reviews mentioned that the food was often cold, old-tasting, or incorrectly prepared, with frequent complaints about missing items.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly in the bathrooms and dining area.

Speed of Service

Numerous reviews highlighted slow service, with long waits in both the drive-thru and inside the restaurant.

Positive Experiences

A few customers had positive experiences, praising friendly staff and fresh food, indicating that service quality may vary significantly.
  • SY
    Staci Young
    2 days ago
    5.0
    Large coffee 8 creams with honey. They are so nice.
  • PR
    Peggy Dorman Ramos
    Nov 9, 2025
    5.0
    Good services and clean atmosphere
  • LG
    Linda Gee
    Oct 21, 2025
    1.0
    1. Walk into McDonalds to get something to eat on October 2oth 2025, at 9:45 PM. And there was another gentleman there. People are just walking by, seeing you standing there and the guy said excuse me I would like to place a order...she would not come to the counter but walk by and said we are close....They are open until 11:00 PM....you no if your close the doors are normally locked so customers can not come in... I said I want to file a complaint please give me the District office phone number. She said I do not have any phone numbers...she said what's your complaint... 1. Customer service is horrible, they are to busy to acknowledge you while you stand there for 10 to 15 minutes. 2. Closing a store is to lock doors no Customer aloud in. 3. The lights outside are never on when I go by very dangerous cannot see the curb.. 4. When I purchase a meal from them the fries and Hambuger have been sitting there so long it cold. 5. You have to ask for ketsup to receive so ask for it and they do not put it in your bag. I always order for 2 people my bill over 30.00 it gets old and Ihave spoken to manager before and she does not care...and tonight another guy came up to me and said the lights are always on...so you complain and your called a liar. Threw with wasting my time.. my rating for food and service and Atmosphere...0
  • MG
    Mark Goodwin
    Oct 16, 2025
    3.0
    It's a McDonald's same as every other McDonald's restaurant.
  • BC
    Brian Colvin
    Sep 11, 2025
    1.0
    Food is almost always old tasting. Service is always slow. Always have to pull up to a spot and wait.. then they hand you the bag, and walk off. And order has been messed up a couple times and I had to go inside to get it fixed.

Frequently Asked Questions About McDonald's

What are the typical operating hours for McDonald’s in Iowa Park, TX?

The restaurant is open daily from 6:00 AM to 11:00 PM, except on Friday and Saturday when it stays open until midnight.

Does this McDonald’s location offer drive-thru service, and what are the drive-thru hours?

Yes, it has a drive-thru open daily from 6:00 AM to 11:00 PM, with extended hours until midnight on Friday and Saturday.