Panera Bread

Reviews

• SB

  scotty ballard

  4 days ago
  1.0
  20 mins for food. meanwhile they are making orders for an empty drive through and the pickup with no one waiting in the building but me. they simply put my order out and didn’t call my name either
• MM

  Mindy Moore

  Dec 25, 2025
  3.0
  Ordered at kiosk and waited for my breakfast order to be fulfilled, morning of 12/24/25. Didn’t receive the cup for my order, and asked for one. I was handed a plastic medium cup with droplets of liquid on the inside—had been used for something prior. I stood at the front and waited to catch someone else’s eye to ask for a CLEAN cup. I had added a tip to my order and had no prior interaction with anyone there to get prompt this negative behavior by your employee. Order took a while, because staff were all talking to each other in the kitchen. Definitely not busy at all; an empty drive thru and I wasn’t even sure if they place was open when I went inside; only two other customers in the building. Meanwhile, my husband ordered a huge Chick-fil-A order in the drive thru next door and ended up waiting for me in the Panera parking lot because my experience took so long.
• WC

  William Cory

  Dec 21, 2025
  2.0
  Not the Panera I’m accustomed to. And the tables at this location are ALWAYS DIRTY. It’s sad actually. I’m sure it’s a nice, profitable business, but the atmosphere leaves something to be desired.
• MG

  Marissa “Maya” GeeW

  Dec 17, 2025
  1.0
  I first visited back in November we ordered on the app for pick up. We walked in to wait for it, app said 15 minutes. As we walked in nobody greeted us. We had sometime left to wait so we sat down. There were a few other people waiting as well. A few employees working in the front and some in the back. A gentleman walks out from the bathroom area had a black shirt on with a name tag do we thought he was the manager. As he walked by there was an employee following close behind him and he seemed upset. (I'm very observant) As he walked up to the front he started yelling at his employees and slamming things while working orders. It was awkward and worrisome for the employees that had to work with him that night. By this time our order should've have been done. A few people that were in there waiting beforehand would check on their orders and were told to wait a little longer. I waited to ask out of courtesy for the employees since they had been treated badly by there manager. Food started coming out they finally called my name. I decided at that point not to leave a review as it may have been a one off day for the manager. Today we went to pick up some food, we ordered thru drive through this time. As we got to the window we waited about 8 minutes before anybody came to the window. The girl was sweet and apologized for the wait. We paid, waited about 8 more minutes and got our food and headed home. We ordered 2 "bowls" of soup and a sandwich. The food is great but this is the "bowl" of chicken noodle....some carrots some chicken fat...and all broth. $6 for each "bowl". The person serving it didn't care enough to make sure it was worth the the cost. Now I know that the person who served it would have been upset if it was their order. Will I give it a chance, yes I like the food. Maybe at a different location, Hutto we can do better then this.
• SF

  Steven Faust

  Dec 14, 2025
  3.0
  Please being back horseradish! Find me any restaurant anywhere that serves a French Dip that does not have horseradish available I dare you. Also the cashier told me my credit card was declined even though it had funds and I used it right before and after this visit. I pointed this out to the cashier who then blamed the machine but I rarely see a CC machine show decline vs a read error such as invalid card if the CC actually has funds.

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