McDonald's

Reviews

• MV

  Melinda Villarreal

  2 days ago
  1.0
  It took over 30 minutes to get our food, if I hadn't gone back o the counter to ask, we would probably still be waiting. The orders were wrong even though their sticker clearly stated what we wanted. We'll probably go down the road to Pflugerville next time. Tables were not really clean inside it wasn't busy when we arrived.
• CC

  Chapa

  Nov 4, 2025
  1.0
  Everything I go there's always something missing from my order. The biggest thing is why are you charging to substitute for mayo? This is the only store charging $.30 per burger to sub for mayo on the burgers? Plus leaving out the cheese when clearly a cheese burger is supposed to have cheese in it. Customer service sucks, you have to request for your receipt and make sure you request it because you need proof of what you paid for. The Trappe machine is supposedly broken and I have friends that work here and was told the Manager refuses to replace it. So, he makes the employees manually blend to make sells. Now it makes me wonder if the soda machine ever gets cleaned out. Where are the auditors that skip over all this in their inspections? I will report this. Also, are these employees even legal age to work? Most don't speak English so how do they comprehend the orders that are being placed?
• CC

  ClownPolitics

  Oct 26, 2025
  3.0
  I don't understand how an employee with absolutely no customer service skills is allowed to work the drive through window. I place my order, drove up to the window, and the person just stared blankly at me. No hello nor verification that I was the one that placed the order- no acknowledgement or courtesy in any way. A blank stare with no words exchanged is not acceptable as polite customer service. Ever!
• SR

  Sandra Rocha

  Oct 19, 2025
  1.0
  Something is always wrong in this location, service this morning was incredibly rude. Don’t come here if you like coffee in general either the coffee machine is broken or instead of ice coffee you get sweet tea. I just don’t understand why I always have issues here.
• PM

  Poleth Molina

  Oct 19, 2025
  1.0
  Unfortunately, this was the worst experience I’ve had at a McDonald’s. The restaurant was visibly dirty, with trash scattered across several tables. Trash cans were overflowing, and there was no hand soap available in the bathrooms. The Happy Meal was incomplete, no toy and no drink. The food took a long time to be served, arrived cold, and the fries were stale. The person handing out the food was unprofessional and very slow. The plain vanilla ice cream we ordered was served half full and had some cookie crumbs on it, even though we specifically asked for no toppings. When I asked for a replacement, the response was slow and careless. This level of service and cleanliness is unacceptable and reflects poorly on the brand. I hope management takes action to improve the quality of service and basic standards at this location.

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