Dutch Bros Coffee

Reviews

• CF

  Cassie Franco

  Dec 14, 2025
  1.0
  Not only was the girl taking our order extremely rude (cut us off while we were speaking multiple times in a rude way), my husband ordered a holiday cookie drink and was told that they did not have the holiday sprinkles but they would still make the drink for him. What they didn’t tell us was this meant they would do a “custom” drink and charge us $1 extra per ingredient that goes into the latte. His drink that should have been $5.75 turned into almost a $10 drink. Used to love this location and Dutch Bros but will not be wasting our money here any longer. Their espresso consistently tastes burnt also. :/
• ZF

  Zara Le Faux

  Dec 12, 2025
  3.0
  Today, I asked a friend to pick up a drink for me while I caught a short nap after a 15-hour shift. I work late nights and quite a distance away, so I requested the drink with no ice—simply so I could refrigerate it for later without it becoming watered down. While I understand that requesting no ice can change the cost, and I wasn’t bothered by the additional charge itself, the experience he had was disappointing. He was charged double and his drink was prepared after customers who arrived after him. More concerning was the way he was spoken to. He was treated as though his request was unreasonable or unintelligent, and the explanation about the upcharge was delivered without courtesy or professionalism. Dutch Bros makes great drinks, and that’s why I continue to return. However, respectful customer service is just as important. As someone who has worked in the service industry for many years—and now as a business owner myself—I would never allow my employees to speak to customers the way my friend was spoken to today. I’m not upset about the price; I’m disappointed in the lack of respect. I hope this feedback helps improve future customer interactions.
• NN

  Nicholas Neumann (Nicholas Neumann)

  Dec 7, 2025
  1.0
  Went to this location at about 6am on Sunday having placed an online order. Both the app and Google maps said it would be open. It was completely deserted, and I wasted $7 on a drink that I did not even get.
• NN

  Noah Nunn

  Dec 4, 2025
  1.0
  Ruby slammed my coffee and really disrespectful cussing me out. She dropped my coffee and it got on my shirt. I’m sueing her blonde hair ruby and Dutch bros.
• BC

  Bella Cadance

  Nov 29, 2025
  5.0
  Love, love, love the Dutch bros team and coffee! They are my ride or die - Dutch bros coffee is the only coffee I like. On top of the great drinks, the team is the best - always have had a great experience here. To people saying it’s slow… it’s a small place - it’s going to take a second if someone orders a bunch for one order. When I let the team know I was in a rush, they put in my order and I didn’t have to pay UNTIL I had it, so if I had to leave if it took too long I wasn’t out the money. They deserve a round of applause. 👏🫶

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