Whataburger

3.9
4115 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
215 N INTERSTATE 45 SERVICE RD, HUTCHINS, TX
75141, United States

Hours

Reviews

3.9
4,049 reviews
5 stars
2,037
4 stars
878
3 stars
427
2 stars
180
1 star
527

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly and professional staff, while others reported rude behavior and order inaccuracies.

Food Quality

The food received mixed reviews; while many enjoyed the burgers and fries, there were complaints about cold food and incorrect orders.

Wait Times

Long wait times were a common complaint, especially during peak hours, with some customers reporting waits of over 30 minutes.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers noting a clean environment while others reported unsanitary conditions.

Management

Management received both praise for effective leadership and criticism for poor customer service, indicating a lack of consistency in management quality.
  • CU
    Corey Underwood
    Nov 14, 2025
    2.0
    It's crazy how slow this location is. Not trying to be hard on employees..... Appears to be extremely poor leadership
  • KE
    Kelvin Epps
    Nov 11, 2025
    5.0
    Onion rings and a patty melt... try it
  • OF
    OKC Fan
    Nov 5, 2025
    2.0
    I arrived at the restaurant around 12 am. The Christmas decorations were festive, but the overall atmosphere was unappealing. The restaurant itself was in disarray, with dirty tables and remnants of straw wrappers scattered on the floor. To make matters worse, I spotted a large cockroach crawling across the floor. I approached a waitress, but she simply shrugged and said, “Ohh,” in a tone of disappointment. I never saw her again after that. I ordered the number 3 and the number 10 burgers. The customer service was disappointing, as they gave me an Apple hot pocket as a token of their apology for the long wait of 15 minutes. The three-patty burger didn’t look particularly appetizing, but surprisingly, it tasted much better than it appeared. It was loaded with lettuce, pickles, cheese, onions, and tomatoes, and the seasoned lettuce was particularly noteworthy. It reminded me of Burger King, and the fries were quite similar to those from McDonald’s. Overall, I would rate the burger joint a 6 out of 10. The fries were a solid 7 out of 10. However, the apple pie hot pocket was a major disappointment. With every bite, the apple sauce would fall off, resulting in messy clothes. Coming from the East Coast, where I’ve tried In-N-Out and Whataburger, I was quite disappointed with this experience.
  • JV
    John Vodicka
    Nov 3, 2025
    4.0
    The food was delicious. But the counter staff was more interested in taking too each other than paying attention to the customer service.
  • JJ
    JTheGuitarPlayer
    Nov 2, 2025
    2.0
    Ended up ordering Uber eats. We don't have Whataburger out west. It's not bad but highly overrated

Frequently Asked Questions About Whataburger

What types of food does Whataburger serve?

Whataburger serves burgers, chicken, salads, breakfast, and desserts made to order using 100% pure beef on a toasted five-inch bun.

What are the operating hours at the Whataburger in Hutchins, TX?

This Whataburger location is open 24 hours a day, 7 days a week, although holiday hours might differ.