Wingstop

3.7
292 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Hurst Precinct Line Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
1714 Precinct Line Rd, Hurst, TX
76054, United States

Hours

Reviews

3.7
292 reviews
5 stars
160
4 stars
38
3 stars
9
2 stars
10
1 star
75

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing undercooked or poorly prepared wings, while others praised the freshness and flavor of the food.

Customer Service

There were numerous complaints about rude and unprofessional staff, particularly from management, alongside some positive experiences highlighting friendly service.

Cleanliness

Several reviews noted the cleanliness of the restaurant, with some customers appreciating the well-maintained environment.

Order Accuracy

Many customers experienced issues with incorrect orders or long wait times, leading to frustration and dissatisfaction.
  • CC
    crystal contreras
    Nov 10, 2025
    1.0
    came to eat here the other day, my food was absolutely garbage. my fries were not seasoned well and i could tell because i used to work for wingstop and saw the fry lady only using one bowl when you’re supposed to use two, one for regular season and a second one for cajun. i ordered the cajun and only a few of my fries were seasoned meaning she only put seasoning on top. not to mention that my boneless wings were old and i could tell because my order got out earlier than the usual time and they weren’t hot at all. they were literally room temperature. i wouldn’t recommend coming here, even when slow they don’t take the time to make sure your food comes out alright.
  • TK
    TYPHOON KING
    Nov 6, 2025
    5.0
    Came here two weeks ago and I decided to give wingstop one more try after gaining food poisoning twice from two different locations of wingstop so I’d give another location a try and this one really outdid themselves! Service and food were amazing and the staff really were so friendly and attentive! Gonna come here again!
  • MB
    Michelle Lee Bonner
    Oct 27, 2025
    1.0
    I decided to give Wingstop another try after months of not eating there because my last experience wasn’t great (the food was burnt). Unfortunately, this visit reminded me why I STOPPED going. When I called about my online order to request all flats, I was told they couldn’t do it. I asked to speak to the manager, thinking I could just pay the difference when I picked it up, but instead I kept getting “unfortunately” as a response. The manager, Brandon, told me my only option was to cancel my entire order, wait for a refund, and reorder just to add $7 for all flats. When I tried explaining how inconvenient that was, I was told I was being “hostile.” All I wanted was for someone to work with me and provide decent customer service. (This came from their Manger ?!??!) This experience reminded me exactly why we don’t eat at Wingstop anymore—especially this location. Terrible customer service and no effort to meet customers halfway.
  • DT
    Dakota T
    Oct 17, 2025
    1.0
    Guy at the front was rude, had dreads that were not washed since he was born. Chicken was like beef jerky. Zero stars.
  • NF
    Naayef Fawaz
    Oct 4, 2025
    1.0
    My first ever negative review. Called this location and kindly asked a simple question about their chicken and she immediately hung the phone up on us. Extremely rude!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.