Subway

3.4
301 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Hurst Subway® Restaurant at 969 Melbourne Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
969 Melbourne Dr, Hurst, TX
76053, United States

Hours

Reviews

3.4
301 reviews
5 stars
129
4 stars
44
3 stars
23
2 stars
15
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for friendliness while others are criticized for rudeness and lack of professionalism.

Order Accuracy

Frequent complaints about incorrect orders, especially with online and delivery requests, leading to customer dissatisfaction.

Food Quality

Inconsistent food quality reported, with some customers enjoying their meals while others received poorly made or unsatisfactory sandwiches.

Operational Issues

Reports of early closures and unavailability of menu items, causing frustration among customers.

Staffing Problems

Concerns about employee training and turnover, with many customers noting inexperienced staff and poor service.
  • MB
    Marie Burks
    Nov 7, 2025
    1.0
    Slow. Employee don’t know what they are doing.
  • S7
    Skittles 7089
    Nov 7, 2025
    5.0
    I kid you not the employee Aaron was working by himself and was fast efficient and was polite awesome employee subway yall are great thank you Aaron
  • EB
    Elizabeth Bates
    Nov 1, 2025
    1.0
    Don't waste your money, where is the tuna on my tuna sandwich I ordered? Like seriously, where's the mayo on my BLT?
  • ME
    Melissa Esquivel
    Oct 29, 2025
    1.0
    Shutdown over 1 hour early and wouldn’t let me order what I wanted.
  • LP
    Lisa Peterson
    Sep 2, 2025
    5.0
    Haley and Aiden are the sweetest people. They were super friendly. And very helpful.

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Hurst, TX?

The Subway restaurant is located at 969 Melbourne Dr, Melbourne Plaza, Tarrant in Hurst, TX 76053, USA.

What are the operating hours of the Subway at 969 Melbourne Dr?

The Subway at 969 Melbourne Dr is open daily from 9:00 AM to 10:00 PM.