Brand Certified
Subway
3.4(308 reviews)
Certified by Subway • Mar 01, 2026
Business Details
969 Melbourne Dr, Hurst, TX
76053, United States
Certified by Subway • Mar 01, 2026
(682) 626-5149
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Hurst Subway® Restaurant at 969 Melbourne Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.4
308 reviews
5 stars
134
4 stars
44
3 stars
24
2 stars
15
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members, like Angela and Hailey, received praise for their friendliness and attentiveness, many reviews highlighted poor service, rudeness, and a lack of professionalism from various employees.
Food Quality
Customers generally enjoyed the food, but there were numerous complaints about incorrect orders, soggy sandwiches, and inconsistent quality.
Cleanliness
Several reviews pointed out issues with cleanliness, including sticky floors and unsanitary conditions, which detracted from the dining experience.
Order Accuracy
A significant number of customers reported issues with online orders being incorrect or incomplete, leading to frustration and dissatisfaction.
Management Issues
There were multiple mentions of unprofessional behavior from management and staff, including yelling at employees and poor handling of customer complaints.
- BMBesho MeroJan 20, 20265.0I came in having a bad day and Angela was such a sweetheart with an amazing welcoming and helped me try their new protein pockets!!! Was delicious!!! She was very patient and the food was so good! Definitely recommend!!!
- EGEva GDec 29, 20255.0Great deals daily!
- NGnikole gDec 23, 20255.0Angela was super amazing! Patient, kind, and most of all caring. She should amazing southern hospitality. She made all our sandwiches to perfection . Huge thanks her for all she did for us. We are now returning customers! D’Angela said it was good!
- RRRainfrogDec 22, 20251.0I have ordered 2-3 hours in advance several times and they have never started until I am here. They have caused me to be late many times. Unfortunately I just can’t go here anymore.
- PBPoetry BeeDec 20, 20253.0The food is usually good, but the cleanliness and service really need attention. Every time I come here, the floors are sticky and feel gross, which makes it hard to enjoy eating inside. Also, one of the employees with braids (Black Girl that wouldn't tell me her name) thats always here. is very difficult to understand when speaking and often comes across with an attitude. Customer service and basic cleanliness go a long way, and this location could really improve in both areas.
Frequently Asked Questions About Subway
Where is the Subway restaurant located in Hurst, TX?
The Subway restaurant is located at 969 Melbourne Dr, Melbourne Plaza, Tarrant in Hurst, TX 76053, USA.
What are the operating hours of the Subway at 969 Melbourne Dr?
The Subway at 969 Melbourne Dr is open daily from 9:00 AM to 10:00 PM.
What types of meals does this Subway serve?
This Subway serves breakfast, lunch, and dinner.
What services are available for ordering at this Subway location?
You can order in-store, use curbside pickup, or choose delivery for your convenience.
Does the Subway at Melbourne Plaza offer catering services?
Yes, this Subway offers catering services to meet your needs.
Is there dine-in available at the Subway located at 969 Melbourne Dr?
Yes, this Subway location serves dine-in customers.
Can I find coffee nearby the Subway at Melbourne Plaza?
Yes, Chef de Vicente Coffee is nearby, offering coffee, smoothies, and bakery items to enjoy before or after your Subway meal.
What nearby travel services are available around this Subway?
Avis Car Rental, Budget, and Avis travel agencies are close by, convenient if you need rental services before or after visiting Subway.
Are there dining options near the Subway other than Sandwich shops?
Yes, nearby restaurants such as Sweet Basil Thai Cuisine, Asian King Buffet, Asahi Sushi and Grill, and Fusion Asian Kitchen offer a variety of Asian dining experiences.
Where can I find hair salon services near the Subway at Melbourne Plaza?
Nearby hair salons include Styles of India Threading Salon Hurst, VJ's Legend Cutz barber, Salon Argentina, Saa Threading Salon, and SOI Brow Threading Salon for beauty and hair services.
Brand Certified Facts from Subway
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Certified March 01, 2026Yext Knowledge Graph
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