Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1304 W. Pipeline Road in Hurst is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally enjoyed the burgers and fries, noting fresh ingredients, but some reported issues with soggy buns and inconsistent preparation.
Pricing
Many customers found the prices to be high, with several expressing that the cost did not match the quality of the food.
Customer Service
Feedback on customer service was mixed; while some praised friendly staff, others reported poor service and lack of attention.
Cleanliness
Several reviews mentioned cleanliness issues, particularly with tables and the condiment area, although some locations were noted as clean.
SF
sherrie foster
Dec 30, 2025
1.0
If I could give a zero, I would,
50 dollars for greasy burgers and didn’t even
Ask for the nasty mushrooms ! I’m done know what is going on at this place but they need to stop, no wonder they didn’t not put prices on line. And you might need to rethink about putting stuff on a burger that’s not ask for, some could be allergic
AA
Alvarez
Dec 9, 2025
3.0
Place was okay, definitely overpriced and not a go-to spot for me
JK
J K
Dec 3, 2025
2.0
Hadn’t been in years. Went today and was disappointed. The little burger tasted like one that came from a fast food place. Onions were not sautéed but crunchy. I was not greeted. I greeted the lady who I had a terrible time understanding. It was really loud too. Fries were great. Please be mindful of the salt to put on the meat. Sodium watcher! Sorry but way overpriced. Next time I’ll go to In and Out which is amazing.
MM
Marsha “meecie” Mckinney
Nov 24, 2025
5.0
Ordered online and picked up while it did take a few minutes I greatly appreciated the fresh food and will definitely be back!
Frequently Asked Questions About Five Guys - CLOSED
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 1304 W. Pipeline Road accept reservations?
No, Five Guys at 1304 W. Pipeline Road does not accept reservations.
What are the operating hours of Five Guys in Hurst?
Five Guys in Hurst is open daily from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery service at this location?
Yes, Five Guys offers delivery service daily between 11:00 AM and 9:30 PM. You can order online at their delivery URL.
Can I customize my burger and milkshake at this Five Guys?
Absolutely! There are more than 250,000 ways to customize your burger and over 1,000 milkshake combinations.
What payment methods are accepted at Five Guys on W. Pipeline Road?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this Five Guys location offer in-store pickup?
Yes, in-store pickup is available at this location.
Is the Five Guys location at 1304 W. Pipeline Road wheelchair accessible?
Yes, this Five Guys has a wheelchair accessible entrance, seating, and restroom facilities.
What are some nearby places I can visit before or after dining at Five Guys?
Nearby places include Crumbl - Hurst for desserts, Jersey Mike's Subs for sandwiches, and Ultimate Sport Nutrition Northeast Mall for vitamins and supplements.
Are there other food options near Five Guys at the Shops at North East Mall?
Yes, nearby food options include Double Dave’s Pizzaworks for pizza, Smoothie King for smoothies, and Buffalo Wild Wings for American-style wings and more.
How can nearby mobile phone stores assist customers visiting Five Guys?
Nearby mobile phone stores like T-Mobile, Sprint Store, and Metro by T-Mobile allow customers to conveniently manage phone needs while enjoying a meal at Five Guys.