Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Hurst,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
4.1
1,311 reviews
5 stars
734
4 stars
274
3 stars
125
2 stars
54
1 star
124
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Food Quality
While some reviews praised the freshness and flavor of the food, others reported issues with dryness and incorrect orders.
Cleanliness
Several customers noted that the dining area was clean, but there were serious complaints about unsanitary conditions, including sightings of cockroaches.
Order Accuracy
Multiple reviews mentioned problems with incorrect orders and missing items, leading to customer dissatisfaction.
Value for Money
Some customers felt the food was overpriced for the quality received, while others found it to be a good value.
- CLCassandra Lee3 days ago5.0My new favorite place!! The chicken is delicious and the service is great! Get the churros.
- PMPamela McNallyNov 12, 20255.0Very clean inside. Food was more than excellent! Will go back again and again now that I know how good the roast chicken is! Try it! Prices are very affordable for what you get too.
- KPKamdyn PateNov 7, 20255.0The employees were very patient with us as we decided what we wanted to order and helped us with the menu. Great experience and would highly recommend!
- MCMarco CABRERARANGELNov 3, 20255.0Food here is very good and Michael has awesome customer service! Just wanted to give him a shout out for his kindness and wonderful job here! =)
- KTKelsey TowneOct 31, 20253.0Yall didn't give a receipt, our kids drink or the salsa roja we order and I'm pretty sure you over charged us for something but I can't check because you didn't give me my receipt!!😡 The roja salsa is my favorite part and we were cheated.
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Hurst, TX?
El Pollo Loco is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to customers.
Where is El Pollo Loco located?
El Pollo Loco is located at 1245 W Pipeline Rd, Hurst, TX 76053, USA.
What types of cuisine does El Pollo Loco serve?
El Pollo Loco serves authentic Mexican food specializing in fire-grilled chicken.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Is there a drive-through option available at this El Pollo Loco location?
Yes, this El Pollo Loco location has a drive-through available for customers.
Can I order El Pollo Loco food online or via an app?
Yes, you can order El Pollo Loco food online through their website or via the El Pollo Loco app.
What nearby locations can I visit after dining at El Pollo Loco?
After your meal, you can visit Nothing Bundt Cakes for desserts, Starbucks for coffee, or check out the Men’s Wearhouse for shopping nearby.
Is there a gas station near El Pollo Loco where I can refuel?
Yes, the Chevron Station Hurst gas station is located nearby for your convenience.
Are there any fitness or wellness centers near El Pollo Loco?
Yes, HOTWORX yoga studio and gym is near El Pollo Loco if you want to combine a workout with your visit.