Dunkin'

3.6
260 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hurst, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
760 W Pipeline Rd, Hurst, TX
76053, United States

Hours

Reviews

3.6
260 reviews
5 stars
132
4 stars
32
3 stars
16
2 stars
16
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude interactions and unhelpful staff.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Product Quality

Inconsistent quality of food and drinks, with reports of stale items, poorly made drinks, and cold food.

Staff Friendliness

Some customers praised specific staff members for their friendliness and good service, contrasting with negative experiences.

Cleanliness

Mixed feedback on cleanliness, with some noting a clean environment while others reported issues like mold on food.
  • DP
    Derek Phillips
    5 days ago
    2.0
    In the DRIVE THROUGH within just a few recent weeks, instead of taking your card they shove the entire POS system out the window and ask for a freaking tip and make you swipe your own card now. ITS A DRIVE THROUGH, you guys don’t need a damn tip!
  • MR
    Mayra Ramirez
    Nov 1, 2025
    1.0
    Really bad customer service. They couldn't take my order through the drive through and asked me to order inside. I got out and tried to go inside. The door was locked. A customer tried opening the door but he was told no. I talked to the girl at the drive through window about what they wanted me to do. And she was like "I dont know, our system is down". First, I understand things happen. I would've appreciated for someone to say, "I'm sorry ma'am. You can either wait for the system to respond or come back later" instead of I don't know OR not even trying to acknowledge it by locking the front door.
  • ES
    Eryn Smith
    Oct 21, 2025
    4.0
    My regular Dunkin spot! Usually friendly and consistent on my drinks! You can tell how hard the manager works my husband and I comment on it everytime we see them!
  • DO
    David orta
    Oct 2, 2025
    5.0
    everything was great
  • BH
    Bloomburg House
    Sep 20, 2025
    1.0
    Mistakenly take this Dunkin’ that give you less volume if you ask for “less ice”, or full cup of ice if you ask for “full ice”. Everything’s bigger in Texas, except for this Dunkin’. Someone should be fired to save Dunkin’s reputation

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hurst, TX?

Dunkin' in Hurst, TX is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.