Dunkin'

3.9
1132 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hurst, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1661 Precinct Line Rd, Hurst, TX
76054, United States

Hours

Reviews

3.9
1,132 reviews
5 stars
592
4 stars
209
3 stars
104
2 stars
66
1 star
161

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and mishandled orders.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, including stale donuts, poorly made beverages, and incorrect orders.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the bathrooms.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good quality of coffee and donuts at times.
  • AP
    Angel Pettis
    Dec 6, 2025
    1.0
    The customer service is horrible and they don’t give you anytime to actually Oder and refuse to make common changes to drinks. The lady they had taking my Oder openly showed her attitude while taking my Oder and was so oblivious. I have worked in customer service and exactly where she is this is absolutely uncalled for. I don’t leave bad reviews for the simple reason people have bad days but this is more than a bad day this is multiple time I have came and received this treatment.
  • OG
    Olove Gettingit
    Nov 30, 2025
    1.0
    I ride past this location everyday and don’t buy from here cause I see the manager Rebecca car there everyday. Can I get someone else at the window to make my coffee cause I don’t trust this lady making it and I have my reasons. I have been coming to this location over two years and all the other cashiers has been ran off once this lady got here. Move her to another location so I can buy my coffee from here.
  • MH
    Mark Hoyer
    Nov 29, 2025
    4.0
    Good coffee and drinks and food, especially their donuts!
  • DM
    Debi Meier
    Nov 22, 2025
    4.0
    Ordered a dozen mixed. I'm not sure if mid afternoon is a bad time to get donuts.. but it was a very sad mix of donuts, 2 powder sugar, 2 plain, 1 choc frosting, 1 sprinkle, and the rest were just as "plain jane". Took care of my donuts cravings.
  • SS
    Shay
    Nov 17, 2025
    5.0
    I ordered their Matcha Wonderland. This was my first time trying matcha and now I'm a fan. The drink was good and the service was great!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hurst, TX?

Dunkin' in Hurst, TX is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup options?

Yes, Dunkin' offers delivery and curbside pickup services.