Chipotle Mexican Grill

Reviews

• JH

  Joaquin Hernandez

  Jan 5, 2026
  1.0
  I reviewed y'all last time. But my post was deleted. But y'all need to talk to the girl working the line on the evening shift. She's horrible with her customer service. Got this horrible attitude. She's a heftier A.A girl that has one ear piercing. I think her name is Jennifer. Not sure doe.(That's why I described her appearance) I was greeted by a guy who was nice serving my beans rice and chicken. But then came to her adding sauces and stuff and she just stared at me like if I was dumb. I said " what did you say" and she said "I ain't say nothing" and I guess she ain't get the hint. That that's her problem she don't be saying anything and is rude. Then u ask her for stuff to add and she be rationing. Someone talk to her. And if she ain't like her job. She need to dip. And don't delete my post. Thank u! Other than that great food.
• BB

  beAuty

  Dec 27, 2025
  2.0
  Shared a chicken bowl with my daughter and we both had diarrhea.. The last behind me mentioned the beans looked soapy I should've know. Also the serving area was disgusting and the guy was pouring the old stuff in a pan with the new fresh items.. I don't think I'll ever go back and the customer servce was noon existent
• JH

  Joel Howard

  Dec 23, 2025
  1.0
  I arrived around at 1024PM and the store was out of about 60% of product. I swore I should have took a picture. I was in rush because I was on break . I so wasted my time. I ended up getting food elsewhere
• DR

  Diego Ramon

  Dec 14, 2025
  4.0
  Descent Chipotle restaurant. The staff were ok but seemed a bit moody and a little unmotivated at the time I went but overall the rest of the food was good and proper portions were solid. Always ensure you get a perfect full scoop of anything that you add to your bowl. Some Chipotles like to put sloppy small scoops to save money on food so be cautious since you're paying a lot for a quality meal and time.
• JH

  Jasmine Harris

  Dec 7, 2025
  1.0
  I want to express my considerable dissatisfaction with the service I received during my visit to your establishment on December 6, 2025 at approximately 10:00 PM. Upon my arrival, I observed an employee, Jennifer, whose initial demeanor was notably unwelcoming. Her visible reaction, which included an apparent eye-roll, followed by her retreating to a back area for several minutes, created an immediate sense of unease. When she eventually returned to the service counter, I attempted to initiate a polite interaction by offering a greeting. However, my salutation was met with a terse "give me a minute," after which she proceeded to fulfill another customer's order without acknowledging my presence or returning my greeting. This immediate interaction set a distinctly unprofessional and inhospitable tone for the remainder of my visit. While I am cognizant that business operations may be winding down as closing time approaches, I firmly believe that customers are entitled to consistent and courteous service throughout your advertised operating hours, which extend until 11:00 PM. The implication I received was that my patronage at that hour was an inconvenience. Furthermore, when my quesadilla was being prepared, I noted a significant deviation from standard portioning guidelines. The amount of my chosen meat and cheese was noticeably meager, requiring me to explicitly request additional servings to reach what I consider to be an acceptable quantity. This suggested a lack of attention to detail in service delivery. In summation, the employee's overall conduct throughout my interaction conveyed a distinct lack of engagement and professionalism. I am providing this feedback with the expectation that these concerns will be reviewed. It is imperative that all staff members consistently uphold high standards of customer service and demonstrate professionalism, ensuring that every customer feels valued and respected, regardless of their arrival time within your operational hours.

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