Dunkin'

Reviews

• TM

  tavia mccoy

  Apr 5, 2026
  1.0
  Food is cold, barley gave me bacon
• JR

  Jonathan Rivas

  Apr 4, 2026
  5.0
  I had an issue with my order at Dunkin’, but I came back and the team handled it really well. They were super kind, fixed everything quickly, and even gave me something extra for the inconvenience. Mistakes happen, but great customer service like that really stands out. I appreciate how they treated me and made things right—definitely coming back!
• HD

  Hannah Dominguez

  Mar 12, 2026
  2.0
  My French cruller was undercooked and raw.
• PP

  Pam

  Feb 22, 2026
  1.0
  I’m extremely disappointed because Dunkin’ has always been my go to over Starbucks. I’ve stayed loyal for years. But this location and the inconsistency across stores has pushed me to the point where I will be going out of my way to other coffee shops. This was not the first time I’ve been disappointed. My last three visits have not met expectations. The issue is not customer service. The employees have not been rude. This is about policy and consistency. I ordered a large iced caramel coffee with very little ice for my daughter. What I received was a large cup that was only about half full. I was told drinks are measured by a fixed liquid amount, not by the cup size. That means when a customer asks for less ice, they get less product but still pay for a large. That feels like a rip off. If I wanted a small, I would have ordered a small. We specifically ordered a large because she uses the coffee at home to make her own slushy as well. So yes, the size matters. I also ordered two bacon, egg, and cheese bagel sandwiches for my grandsons. When I got home, they were made on croissants instead of bagels. You can see from the picture with the receipt I ordered bagels not croissants. My grandchildren don’t dislike croissants, but that is not what I ordered. The bigger issue with Dunkin’ overall is inconsistency. One location can be great, another can be terrible. It’s hit and miss, and unfortunately this location has now missed several times in a row. At this point, I just don’t feel comfortable giving Dunkin’ my money anymore. If there is a way to rectify this and create consistency across locations, I would love to hear it. Loyal customers notice when standards slip.
• JM

  Jersey Mejia

  Feb 11, 2026
  1.0
  I hate to even be this person but everytime I go to dunkin. They can never make my sandwich correct. Way to ruin a pregnant momma’s morning. I asked for white cheddar cheese and they put the yellow cheese. Please learn how to read a ticket order. I managed a dunkin and it’s really not that hard. I’ve been in the same position as the person on sandwich line and it’s not hard to take a second to read what the order says.

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