Wingstop

3.4
575 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Huntsville. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
3011 TX-30, Huntsville, TX
77340, United States

Hours

Reviews

3.4
575 reviews
5 stars
261
4 stars
87
3 stars
37
2 stars
25
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and staff disinterest, with many experiencing delays of over an hour for their orders.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items, incorrect food, and unsatisfactory responses from staff regarding these issues.

Food Quality

Customers expressed dissatisfaction with the food quality, mentioning undercooked items, lack of seasoning, and overall poor presentation.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, including dirty tables and equipment, which contributed to a negative dining experience.

Customer Service

While some customers praised individual staff members for their friendliness, many others reported rude behavior and unprofessionalism from employees.
  • KB
    Keilan Boudreaux
    3 days ago
    1.0
    Horrible service. Manager is very unprofessional. Ordered TWO COMBOS. drove 15 minutes home just for there to be no fries. I get to the restaurant and the manager acted as if he couldn’t care less. I should've known when the lady who was there before me said she got someone else’s order that mine would be wrong. Spending $30 for some food and it not be correct is very unsettling. All they have to do is READ.
  • CB
    Casanova Brown
    Jan 4, 2026
    1.0
    I waited over 30 minutes after the said my order was ready and the front desk lady just walked back and fourth doing nothing while I watched my order sit on the counter for 15 minutes and she did nothing but talk to someone who didn’t work there because they handed her food
  • NB
    Nyree Boudreaux
    Jan 1, 2026
    1.0
    If i could i will rate this place a 0. I had order food from the location 6 piece combo. When i got home there was hair in my fries. I called and ask the employee what can we do, can they give me a refund or something. She goes and tells me she can’t do nothing unless i bring the food back. I have no problem bringing it back, but i live a hour away. I will NOT RECOMMEND EATING AT THIS PLACE!!! Highly unsatisfied
  • CC
    Connor
    Jan 1, 2026
    1.0
    Always missing something. They consistently leave out items like ranch, extra wings or brownies. The food is also not sauced properly in the steel bowls or cooked to the appropriate time. The boneless wings are usually overcooked and hard to eat, and the sauce is just laid over the wings in the basket. Every time I arrive staff are always playing on their phones uninterested in taking their job seriously. This consistently poor service on all fronts reflects horribly on the store manager, and district manager.
  • NK
    Noelle Kelly
    Dec 31, 2025
    1.0
    Today is not the first time this wingstop has been crappy in service and the way they present their food but today I ordered two tender meals and fries for me and my husband who then took a 45 minute drive to their location and now after I ordered an house ago they want to tell him all their “tenders are bad” and that he’d have to wait to replace them all with wings or get a refund . It has been an entire HOUR since I have ordered and they made no email or call to tell me this information to save my husband this long drive there and back for him to get NO FOOD . Disappointing and absolutely unacceptable.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.