McDonald's

3.5
1222 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2502 S Sam Houston, Huntsville, TX
77340, United States

Hours

Reviews

3.5
1,222 reviews
5 stars
472
4 stars
254
3 stars
184
2 stars
87
1 star
225

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders, missing items, and cold food.

Customer Service

While some staff members received praise for their friendliness, others were criticized for rudeness and lack of attention to customers.

Speed of Service

Many reviews highlighted long wait times for orders, both in-store and at the drive-thru, leading to customer frustration.

Cleanliness

Some customers noted cleanliness issues, particularly with food preparation areas and restrooms.

Staffing Issues

Several reviews pointed out a lack of staff, contributing to slow service and order mistakes.
  • AV
    Anthony Vo
    2 days ago
    5.0
    Always Busy, but definitely one of the better McDonalds Ive been to.
  • KG
    Khursand Gulmamadov
    Nov 15, 2025
    1.0
    This place is the worst ever, they don’t know anything about Costomer service
  • CC
    cat
    Nov 14, 2025
    1.0
    i have never had a mcdonalds as unbelievably, ridiculously, and incredibly slow as this location. i have eaten at several locations in my lifetime. this by far is the first ever SLOW mcdonalds i have experienced. every order i place, i have hope that my order will be done in time, only to be disappointed each. and. every. single. time. do not eat here unless you want to wait a millennia for your food. it should not take 20 minutes for a single large fry or DRINK!!! this is supposed to be a FAST-FOOD CHAIN!!!!!! HOW HARD IS IT TO FILL A DRINK!!!!!!!!!!!
  • BA
    Brandi Allen
    Nov 13, 2025
    1.0
    I made a mobile order at 12:10 on 11/13/25. It took 1 hour for them to complete the order. My entire lunch break. McDonalds. Took 1 hour to make a quarter pounder and a McRibb. 1 HOUR! I took my insulin before lunch. That could have turned out really bad for me. Shame on this McDonald's. 1 hour. Really!?
  • JC
    J C
    Nov 2, 2025
    1.0
    The workers were rude and rushing me I could barely speak when I was ordering, and once I got my food I was missing half of my order. I understand they’re busy and in a rush but that doesn’t mean you need to rush customers when ordering

Frequently Asked Questions About McDonald's

What are McDonald's hours of operation at 2502 S Sam Houston in Huntsville, TX?

McDonald's at 2502 S Sam Houston, Huntsville, TX is open 24 hours every day of the week, including holidays.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, this McDonald's has a drive-thru open 24 hours daily, allowing for convenient car-side ordering anytime.