McDonald's

3.5
3265 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2719 11th St, Huntsville, TX
77340, United States

Hours

Reviews

3.5
3,265 reviews
5 stars
1,164
4 stars
672
3 stars
609
2 stars
254
1 star
566

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

While some reviews praised the cleanliness of the location, others highlighted dirty restrooms and unsanitary conditions.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, stale, or improperly prepared food.

Staff Attitude

Many reviews mentioned unprofessional behavior from staff, including rudeness and lack of attention to customers.

Management Issues

Several customers expressed concerns about management, citing poor handling of customer complaints and overall disorganization.
  • TR
    thomas richardson
    1 day ago
    3.0
    Well it's not the same place it was 30 years ago the food and service has gone down hill.
  • DD
    Danny Doohickey
    3 days ago
    5.0
    Always love a Big Mac basket of fries and a Moco Frape! The employees are almost too nice! Thanks McDonald's good choice in staffing!
  • TM
    Trizzette M
    Nov 6, 2025
    1.0
    Asked for the cup of whip cream for dogs and they said they don’t do it and hanged up the phone. Could not even ask a question after that.
  • MB
    Mr and Mrs Barahona
    Nov 6, 2025
    1.0
    Why people work in customer service when they hate people. Also why have an app n workers say that’s not our problem if code is invalid when we show them app code. Now remember why I don’t go here….
  • LH
    Liv Hollingsworth
    Nov 5, 2025
    1.0
    came in today to pick up an order, stood and waited for almost 15 minutes while the girl working the front asked every single person behind me what their order was and when I asked her, hey I have an order. She looked me dead in the eye, laughed and turned around. This was tonight at 6:52. I’m used to McDonalds* having slower service, but I’m not used to them employing people with zero human decency. The young man who ended up giving me my order was so kind and made sure to look me in the eyes and apologize. He was very, very kind.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's in Huntsville, TX?

McDonald's in Huntsville, TX is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's offers a drive-thru that operates 24/7.