Customers frequently reported slow service, long wait times for food, and inattentive staff.
Food Quality
Food quality was inconsistent, with some dishes praised while others were described as bland, cold, or poorly prepared.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and restrooms.
Atmosphere
The restaurant's decor and atmosphere received positive remarks, creating a unique and enjoyable dining experience.
Staff Attitude
While some staff were noted for their friendliness and attentiveness, others were described as rude or unhelpful.
EH
Eric Huseby
3 days ago
3.0
Unfortunately I have to sing you guys. We have been coming here for a few years now but lately they started closing at 8. Hard to get off work and drive 25 miles and get there in time. Now on a Saturday night where they are open until 9. My wife wanted a fat juicy burger for her birthday dinner. We get there at 7:58, doors are locked. They decided to close early on a Saturday night. The hostess apologized but that does not make it any better. No wonder they are losing business. Not really thinking about the customers at all. Food portions and quality have taken a hit lately. Texas Roadhouse was open and happy to have us.
CC
Christine
Jan 1, 2026
2.0
Very light crowd in restaurant on a Wednesday at lunchtime… Service was super slow, drinks didn’t stay filled. Wrong drink order brought. Kids meal order came out wrong then took over 20 minutes to re do a burger with bun plain. Check was dropped off and then didn’t return to take payment. Had to wait up front to pay to find server. People at to go counter asking for refund at same time we had issues. It was not just us upset. Second time sucky service in a month and don’t plan on returning to get skunked a third time.
AJ
Ashley Jonhson
Dec 28, 2025
3.0
Honestly Wonderful place BUT the Broccoli-Cheese-Rice Casserole has been one of my comfort foods since I was a kid and I’ve NEVER seen anyone mess it up like this. It was horrible, it was weirdly sweet and it’s NOT supposed to be sweet or stink the way it did. Other than that good food just needs more seasoning.
EY
Edward Youmans
Dec 24, 2025
1.0
Very disappointed. Drove up from Conroe with out of state family that were visiting and were looking for a legitimate place to have a meal, few drinks, and relax. Unfortunately, no hostess, had to seat ourselves, majority of the tables weren't bussed, and the server was the slowest I've ever had, so we only ordered the guacamole and chips. The guacamole was just cubes and a handful of cheap chips. Server never came back and never brought the check...had to find someone from the kitchen and they couldn't figure out how to take cash. Do yourself a favor and go somewhere else.
JR
Jessica Rangel
Dec 22, 2025
1.0
No host greeted us.
Seated ourselves. 5 unbussed tables walking in. Waitress took 15 minutes to bring chips and Guac.
Guacamole was left in huge avocado chunks not smashed up. I could go on but save yourself the time and to somewhere else.
Frequently Asked Questions About City Hall Cafe & Pie Bar
Do you have vegan or gluten-free options?
We certainly do offer vegan and gluten-free options for our customers with dietary restrictions or preferences.
Will you cater to allergies?
We take allergies very seriously and have measures in place to accommodate them. Our kitchen is set up with separate areas for seafood, meat, and frying to prevent cross-contamination. We also prepare dishes separately for customers with allergies to ensure their safety.
When is your happy hour?
Our happy hour is available daily from 2:00 pm to 5:00 pm, offering special deals and discounts for our patrons.
Do you offer vegan or gluten-free menu options?
Yes, City Hall Cafe & Pie Bar offers vegan and gluten-free options to accommodate dietary preferences and restrictions.
How does City Hall Cafe & Pie Bar handle food allergies?
The cafe has separate kitchen areas for seafood, meat, and frying to avoid cross-contamination and prepares allergy-specific dishes separately to ensure safety.
What are the daily happy hour times at City Hall Cafe & Pie Bar?
Happy hour runs every day from 2:00 pm to 5:00 pm featuring special deals and discounts.
What are the regular opening hours of City Hall Cafe & Pie Bar?
The cafe is open from 10:30 am to 8:00 pm Monday through Friday and Sunday, and until 9:00 pm on Saturdays.
Does City Hall Cafe & Pie Bar offer pickup and delivery services?
Yes, the cafe provides in-store pickup, curbside pickup, and delivery services for customer convenience.
What payment methods are accepted at City Hall Cafe & Pie Bar?
They accept American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can you tell me about nearby attractions to visit before or after dining at City Hall Cafe & Pie Bar?
After your meal, you can explore The George Washington Rogers House, a nearby historical museum and landmark worth visiting.
Are there any nearby auto-related services close to City Hall Cafe & Pie Bar if I need vehicle assistance?
Yes, WC Auto Center and W.C. Auto Center are nearby for automotive repairs and tire services, convenient if you need car maintenance before or after your visit.
Where can I find local insurance agencies near City Hall Cafe & Pie Bar?
There are multiple insurance agencies nearby including Freeway Insurance, The Chris Batten Agency, and Nationwide Insurance: Christopher Lawrence Batten for your insurance needs.
Is catering available at City Hall Cafe & Pie Bar for special events?
Yes, City Hall Cafe & Pie Bar offers catering services to accommodate your events and gatherings.