Chipotle Huntsville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times due to understaffing.
Food Quality
Mixed reviews on food quality, with some praising freshness and flavor, while others complained about portion sizes, stale ingredients, and unappetizing meals.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the dining area.
Inconsistent Experience
Customers noted a lack of consistency in service and food quality, with some visits being satisfactory while others were disappointing.
Pricing Concerns
Some customers felt that the prices were high relative to the portion sizes and quality of food received.
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Niko Stang
Nov 16, 2025
2.0
Ordered through uber eats, waited for about 1.5 hours. Then the order got cancelled through the app. Reordered the same order and food was old and soggy, guacamole was browning, rice was hardened. It was clear they gave us the same food the ordered that got cancelled, which obviously had been laying around for hours. Very unprofessional and not acceptable.
KW
K W
Nov 16, 2025
5.0
October 2025 in Mississippi was my first time going to a Chipotle. The guy serving me stated
“This is your first time? It want be the last time”
Well, he was right. I love it!
SS
Stacy Smith
Nov 12, 2025
1.0
The service was terrible, I ask for a manager after waiting for 46 minutes for someone to ask me what I would like from the steam table and after waiting 19 minutes the manager never came up and know one ever got to my order.
WV
Wayne Vaughn
Oct 30, 2025
5.0
Decent
BG
Brian G
Oct 18, 2025
1.0
dude with the patchy beard and glasses that works the foodline at night is horrible. its like trying to pull teeth when asking him to do his job. every time he makes the food it’s about half of what any other employee there gives you. can’t even fill the bottom of the bowl with rice and when you ask for more he gets an attitude and gives maybe an extra half scoop. make him do the dishes or something. very unpleasant