Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customer experiences with staff are mixed; some report friendly and helpful service, while others describe rudeness and poor customer interactions.
Food Quality
Food quality is inconsistent; while many customers enjoy the food, others report issues with cold or poorly prepared items.
Service Speed
Service speed is often criticized, with several reviews mentioning long wait times, especially in the drive-thru.
Cleanliness
The restaurant is generally reported as clean, but some customers noted that certain areas, like the condiment station, need maintenance.
Order Accuracy
There are frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
BD
Bee DiCaro
Jan 3, 2026
5.0
I'm sorry Arby's... I wasn't familiar with your game. That Reuben was actually really decent for the price, and those curly fries were darn near heavenly...
The people who took my order and gave me my food we're really lovely and splendid and awesome <3
BK
ben kitchell
Dec 24, 2025
5.0
Came through on Christmas Eve last minute for my disabled sister. and I cannot speak highly enough about the woman who runs the drive-thru. I did not get her name, but it was around 11am. She deserves a raise and a promotion, the nicest person I’ve ever had a drive thru. Incredibly kind and patient, and on a holiday. Thank you so much!
RB
Rubin Bottik
Dec 19, 2025
1.0
I order on the app in advance, so I don't have to wait long to get my order. Apparently, fast food isn't fast cuz these fools take 30+ mins to cook a stupid sandwich.
KW
Kimberly Willis
Dec 6, 2025
2.0
Staff is always rude at the drive thru. The lady literally screamed in an aggressive manner just to be rude through the speaker then again at the window when i smiled at her. Food was good. The staff always suck.
TT
Tasha Terry
Nov 29, 2025
5.0
I ordered the steak bowl and it was awesome. The staff were very nice and professional. The prices are a bit expensive, but the food makes it worth it. The food was fresh and hot.