Whataburger

4.2
2591 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
8430 FM 1960 BYPASS RD W, HUMBLE, TX
77338, United States

Hours

Reviews

4.2
2,558 reviews
5 stars
1,499
4 stars
485
3 stars
259
2 stars
95
1 star
220

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being friendly and helpful, while others are reported as rude and unprofessional.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Food quality is inconsistent; while some customers enjoy fresh and hot meals, others report cold or poorly prepared food.

Cleanliness

Concerns about cleanliness in the dining area, with reports of dirty tables and unsanitary conditions.

Drive-Thru Experience

Long wait times and poor service in the drive-thru are common issues, with some customers recommending avoiding it altogether.
  • TR
    Teddy R
    Jan 2, 2026
    4.0
    They were more than happy to show me that I was important to be at their store
  • AF
    Amanda Frerichs
    Jan 2, 2026
    1.0
    Waited on the drive thru line for 30 minutes just to receive cold food. Disappointing
  • CW
    Carl Williams
    Dec 21, 2025
    1.0
    Terrible.....Can't even take the time to wrap up the taquito. Don't waste your time or money here.
  • RK
    Randall K
    Dec 20, 2025
    5.0
    Can't go wrong with a Sweet & Spicy Bacon Burger with a large side of onion rings! Awesome staff, food gets served up fresh and fast, but be aware that it can get *busy* at times. The drive-through line may be long, but they're inside cooking up the meals with a quickness.
  • JB
    Joy Bell
    Dec 11, 2025
    2.0
    As soon as I pulled into the drive thru, I was directed to go to Lane B. I pulled into Lane B and waited for a little over six minutes. During this time, other customers in Lane A were ordering and receiving their food. I was asked to move to Lane B, but the drive-thru continued taking orders from Lane A the entire time. Because of the delay, I eventually went inside. The cashier, Jacqueline C., was very passive when I asked why I had been told to move to Lane B, and she simply responded that she “didn’t know.” A manager then came out and explained that an employee’s tablet died, and when they were looking for me, they assumed I had driven off. I did not want to come inside…if that were my preference, I would have done so from the beginning. I recommend improving communication and customer service training for employees to prevent situations like this in the future.

Frequently Asked Questions About Whataburger

What are the operating hours for Whataburger in Humble, TX?

Whataburger in Humble, TX is open 24 hours a day, 7 days a week, but holiday hours might differ.

What types of pickup and delivery services does Whataburger offer?

Whataburger offers in-store pickup, curbside pickup, and delivery services.