Service, Steaks and Standards - At Saltgrass Steak House we keep it simple and delicious. Every item on our menu is crafted in our award-winning scratch kitchen upholding our famous quality standards. Savor our Angus Beef steaks, tender BBQ ribs, our famous Shiner Bock beer bread or a slice of our famous Two-Fork Cheesecake that are made in house daily. Saltgrass offers an unforgettable experience for every guest including standout Happy Hour deals, large party accommodations and scrumptious Family Meal deals available for take-out. Make your next meal unforgettable with Saltgrass Steak House in Humble.
While many customers praised the delicious steaks and other dishes, there were several complaints about inconsistent cooking and quality, particularly with steak doneness and portion sizes.
Service Experience
Customer service received mixed reviews; some praised the attentive and friendly staff, while others reported poor service, including mistakes with orders and lack of responsiveness from management.
Atmosphere
The restaurant's atmosphere was generally well-received, with many noting it as comfortable and suitable for various occasions, although some felt rushed during their meals.
Pricing Concerns
Several customers expressed dissatisfaction with the pricing, describing the food as overpriced relative to the quality received.
Cleanliness
Most reviews highlighted the cleanliness of the restaurant, including restrooms, contributing positively to the overall dining experience.
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Elise D
4 days ago
5.0
My husband and I have been to the New Caney Saltgrass multiple times. Every time we go, the service is horrible, our food is messed up everytime. Tonight we decided to try our luck at the Saltgrass in Humble! It was the best decision for dinner. Our server, Aaron L was extremely friendly, very helpful, very attentive! We had a good conversation with him moving here from Florida which my husband and I both lived in Florida. We will definitely be back to see Aaron! Thank you so much Sawgrass in Humble for reigniting our faith in this restaurant chain .
If I could give 10 stars I would for our service!
YP
Yvonne Poke
4 days ago
5.0
First time in my life eating there OMGoodness it was so good. Keep up the great work from the food to da service
TT
Tammy
Nov 3, 2025
5.0
🌟 Delicious Lunch at Saltgrass on Richey Road! 🌟
Stopped by Saltgrass on Richey Road for lunch and was absolutely impressed! I ordered from the appetizer menu and went with the 4 Range Rattlers — jumbo jalapeños stuffed with shrimp, jack cheese, cilantro, and served with ranch dressing. They were perfectly balanced with just the right amount of kick and flavor. Every bite was a delight!
To round out the meal, I added a side of Brussels sprouts, and oh my — they were cooked to absolute perfection. Crispy on the outside, tender on the inside, and seasoned beautifully.
Our server Jordan was fantastic — attentive, friendly, and made the whole experience even better. We’ll definitely be coming back to this location for another delicious lunch!
AM
AVN Mustang
Oct 25, 2025
3.0
This is my second time eating at a Saltgrass Steak House. First time, I had a cowboy ribeye and was delicious. This time I opted for the 12oz ribeye medium rare...big disappointment. If you're going here, do not get this thin piece of so-called steak, not worth it. Obviously you can't cook a thin steak medium rare so this was more like well done. The menu should say thin cut as I was expecting a normal size ribeye. My wife had the 6oz filet and that came out as expected, decent thickness, medium rare and tender. Everything else we had was fine but left unsatisfied.
Our waitress, Cierra, was awesome and consistently checked up on us! Will I go back a third time...not sure yet... 🤔
LL
Lu
Oct 18, 2025
5.0
Gonna make this short and sweet 😁,
the service was amazing, the food was amazing and the atmosphere was also really nice. Restrooms were super clean and the manager also came to check on us after we were done eating . Now for the food, one of the best meals I’ve had in years not days weeks or months but years. Everything came out hot and fresh didn’t have to send anything back because it was barely warm or made incorrectly. The waitress was very helpful in letting me know about medium plus which was perfect. Medium rare is to rare and if you ask for medium well most the time it’s well done and dry. The potato soup was among the best I’ve had, t bone was made to perfection and the macaroni is the best I’ve had at any steakhouse. My wife got ribs and fried shrimp which we also highly recommend. Lastly the range rattlers are a definite must have. And I just want to let it be know again the service was great, will definitely be going back to this location which is 30 minutes away, when I have 2 locations 15 minutes from my house but have had bad experiences at both those locations. Humble location should be the standard for all Saltgrass restaurants and for any restaurant. Perfect example of a true dining experience, thank y’all so much.
Frequently Asked Questions About Saltgrass Steak House
Does Saltgrass Steak House accept reservations?
Yes, Saltgrass Steak House accepts reservations, and you can book online at their website.
What are the regular dining hours at Saltgrass Steak House?
The restaurant is open daily from 11:00 AM to 9:30 PM, with extended hours until 10:30 PM on Fridays and Saturdays.
Does Saltgrass Steak House offer delivery and what are the delivery hours?
Yes, Saltgrass Steak House offers delivery service daily from 11:00 AM to 9:00 PM. Orders can be placed via their website.
Is there a happy hour at Saltgrass Steak House? When is it available?
Happy hour is available Monday through Friday from 3:00 PM to 7:00 PM. There is no happy hour on weekends.
Can I pick up my order curbside at Saltgrass Steak House?
Yes, Saltgrass Steak House provides in-store pickup, curbside pickup, and delivery options for your convenience.
What types of payment does Saltgrass Steak House accept?
They accept American Express, Cash, Check, Discover, MasterCard, Traveler's Check, and Visa.
What are some popular dishes or specialties at Saltgrass Steak House?
Popular specialties include Range Rattlers, Artichoke & Spinach Dip, Cowboy Ribeye, Silver Star Porterhouse, BBQ Baby Back Ribs, and Two-Fork Cheesecake.
Are there any hotels near Saltgrass Steak House for out-of-town visitors?
Yes, nearby hotels include Super 8 by Wyndham Humble/Fm 1960/Hwy 59, Motel 6 Humble TX, The Place Hotel & Suites, OYO Hotel Houston/Humble, and Americas Best Value Inn & Suites Humble.
What other dining options are available near Saltgrass Steak House?
Nearby restaurants include Joe's Crab Shack for seafood, Chili's Grill & Bar for American food and bar, It's Just Wings for chicken wings, Souper Salad for vegan and buffet options, and Arabian Knight for Indian cuisine.
How can nearby stores like Ashley Store or Dixon Jewelers enhance my visit to Saltgrass Steak House?
You can enjoy shopping for home decor at Ashley Store or browse fine jewelry at Dixon Jewelers before or after dining, making your visit a full day of dining and shopping in Humble.