Food Quality
Numerous customers reported issues with undercooked or dry food, including raw chicken and tough brisket.
Service Issues
Many reviews highlighted poor customer service, including incorrect orders, lack of attentiveness, and long wait times.
Pricing Concerns
Several customers felt that the prices were too high for the quality and quantity of food received.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, particularly at specific locations or with certain staff members.