Papa Johns Pizza

2.7
383 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Humble, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Humble pizza for any occasion. Call us for pizza delivery in Humble or stop by 239 FM 1960 East ByPass for carryout to order the best pizza in Humble, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
239 FM 1960 East ByPass, Humble, TX
77338, United States

Hours

Reviews

2.7
383 reviews
5 stars
127
4 stars
31
3 stars
24
2 stars
15
1 star
186

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported long wait times for delivery, often exceeding the estimated time, with many receiving cold food.

Customer Service

Feedback indicates poor customer service experiences, particularly with management being rude or unhelpful.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold pizzas, incorrect orders, and unsatisfactory ingredients.

Employee Performance

Some employees received praise for their service, while others were criticized for being rude or unprofessional.

Pricing Concerns

Customers expressed dissatisfaction with rising delivery fees and perceived value for money, especially regarding special deals.
  • KH
    Kouri Harrison
    Nov 8, 2025
    5.0
    Traces Z(Manager on duty) did suchhhh An Amazing job tonight! She took my order to accommodate my job and she even kept me updated on order times. She blew my expectations in a positive way and I hope to order for my team again!!!! Well done! She helped our community today!!!
  • SC
    seashell cm
    Oct 19, 2025
    5.0
    Family favorite when not a lot of time to cook after long day of working
  • BO
    Bill O'Connor
    Oct 3, 2025
    2.0
    Wow how do I start, well I have the app that I use usually no problems and I always get the order that I order on the app. I have been ordering for about 5 years now from this location. And I would say most of the time it is pretty good for delivery pizza. But the last few times I have been disappointed, but this time I'm disappointed to the point where I'm writing of review which I never do. The good part, pizza arrived in a relatively timely manner, the order was correct, and the pizza looked relatively good. The bad part. They are now using Uber eats to deliver and because of this they are not using insulated bags anymore, do not expect your pizza to be hot. It will be lukewarm guaranteed because it's sitting in the backseat of Billy Jim Bob's car. Secondly if you order one of their so-called specials like the minimum two for $6.99, and you are assuming you are getting an order of wings which has eight wings in it this is far from the truth, you get six wings. The wings were tasty but they were lukewarm. Because of Uber eats. Your food will never be hot unless they start using the heated bags that they used to use when they were using dedicated delivery drivers. I also noticed the price of delivery has gone through the roof, and they are now expecting even more of a tip. So order a pizza, wings, and a cookie, and expect to pay $40 plus tip. I just hate bait and switch with a silly wing thing, and it is just four wings but it's the principle of it. You don't save any money by getting the special then if you were to order the original size it's the same price per wing. What can I say, I am disillusioned and disappointed and I don't know if I will be ordering again. I had an issue a long time ago and I did talk to corporate and they were going to make it right which they never did. So as far as Jimmy John's goes I think I'm done.
  • RZ
    Roxana Zepeda
    Aug 9, 2025
    5.0
    Devante sorry if I missed spell your name. Thank you for providing great service. This young men is on task with online and walking orders. Store must be proud having a great employee 👏 great job.
  • KK
    Karam Karam
    Aug 8, 2025
    1.0
    Bad service and bad pizza sauce no good no good

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Humble, TX?

Papa Johns Pizza offers delivery from 9:30 AM to 1:00 AM Monday through Thursday and Sunday, and until 2:00 AM on Friday and Saturday.

Can I order carryout and what are the takeout hours?

Carryout is available daily from 9:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.