Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Several reviews mentioned cold or incorrect food, with some customers expressing disappointment in the freshness of their meals.
Cleanliness
Multiple customers noted unsanitary conditions in the dining area and restrooms, with some mentioning pest issues.
Customer Service
While some customers praised individual staff members for their politeness, overall customer service experiences were mixed, with many expressing frustration.
DC
Devan Carder
4 days ago
1.0
Two times in a row now I have ordered two big macs and there has been no meat on them AT ALL. Last I knew bigmacs COME WITH MEAT. I also ordered two 10 piece mcnuggets and did not receive a single one.
CC
CiCi
Jan 19, 2026
1.0
Today, the drive thru was empty and I pulled up to the speaker one person spoke and I said I was picking up two mobile orders. They usually ask for the codes but didn’t this time. Another car pulled up in the other lane and someone came to the speaker and took their order. I pulled up to the window and told the lady at the drive thru I’m picking up two mobile orders. She says “next time you wait” and I replied no I will not wait while no one takes my order and the car after me is already being helped. That was very rude of her and I should have been helped first because I was there first. They do this often and I’m not sure why but it’ll be my last visit.
DJ
David Jones
Jan 6, 2026
1.0
Mobile app never works
ET
erica Telford
Dec 26, 2025
1.0
Night staff tonight unprofessional, an extremely long line due to the holiday that was wrapped around the building that I was ok with sitting in. I made my order and paid for it received my items it was completely wrong I told them what I ordered and they stated I would have to get in the line again to reorder because their register “didn’t work” at the second window. Why would I have to wait in a line wrapped around the building for y’all mistake? Make it make sense. Then when I asked for a refund they stated for me to pull to the side which I did not do because again make it make sense? Whole crew need to be replaced including the manager.
CF
carrie francine
Dec 6, 2025
5.0
The young gentleman named Messiah who took our order , we came at a very chaotic lunch time and was just very respectful and polite young man 🎄
What are the operating hours of McDonald's at 9021 Will Clayton Pkwy in Humble, TX?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, they provide delivery services 24/7, including same-day and no-contact delivery options.
Can I order McDonald's via a mobile app for pickup or delivery?
Yes, you can use the McDonald's App available on iOS and Android to place pickup or delivery orders.
Is there a drive-thru available at this McDonald's location, and what are its hours?
Yes, this McDonald's has a drive-thru that operates 24/7 every day of the week.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does McDonald's offer at this location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
The McDonald's is located at 9021 Will Clayton Pkwy, Humble, TX 77338, USA.
What nearby restaurants are close to this McDonald's?
Nearby dining options include Popeyes® Louisiana Kitchen, Yustis Pizza & Pasta, Hartz Chicken Buffet, King Crawfish and Seafood, and Daddy's Daiquiris n Grub.
Are there any nearby convenience stores or gas stations near this McDonald's?
Yes, Circle K and Wilson Valero are nearby convenience stores and gas stations you can visit along with McDonald's.
What other services can I find near McDonald's at this location?
Near McDonald's, you can find services like Farmers Insurance - Cedric Johnson, BBJ Towing, Metro by T-Mobile, and several beauty salons including Aleynna's Beauty Salon and Veronica's Beauty Salon.
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