Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,707 reviews
5 stars
706
4 stars
369
3 stars
277
2 stars
102
1 star
253
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
There were mixed reviews on food quality, with some customers praising fresh food while others complained about cold or incorrect items.
Cleanliness
Many reviews highlighted cleanliness issues, including dirty tables and restrooms, and some noted pest problems.
Customer Experience
Some customers had positive experiences with friendly staff and efficient service, but many others felt ignored or undervalued.
Order Accuracy
Numerous customers experienced problems with order accuracy, receiving incorrect items or missing components.
- JCJulia ChristianNov 17, 20251.0I walked into this McDonald’s in the afternoon around 2 PM to order a fresh coffee. The young man who helped me said it would take about 3 minutes. I had no problem waiting. However, after more than 7 minutes, multiple crew members came by asking if I had been helped. I told each of them, “Yes, he’s making coffee for me.” One of the ladies even checked in the back and said again, “Yes, he’s making it.” When I finally received my coffee and got to my car, it was old — definitely not fresh. It felt like the employee wasted my time while pretending to make a new pot. I’ve seen the owner of this establishment before, and I truly hope she hires staff who take pride in their work. This was disappointing, especially for something as simple as fresh coffee.
- ADAna DelunaNov 13, 20254.0I mostly get breakfast here. The only down side is the traffic from the school but a little bit of patience and it's fine
- TTTylerNov 11, 20252.0They gave me cold fry very dissapointed. I want a refund, very bad will Clayton. Employees very kind tho, very good people. I recall the cold fry and im dissapointed.
- FUfestus utleyNov 7, 20251.0Zero stars. Took my money and did not provide a refund. Terrible service.
- CACynthia AlexanderNov 6, 20255.0Great Customer Service Very Polite & Very Professional
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 9021 Will Clayton Pkwy in Humble, TX?
This McDonald's location is open 24 hours a day, 7 days a week.
Does this McDonald's offer delivery services?
Yes, they provide delivery services 24/7, including same-day and no-contact delivery options.
Can I order McDonald's via a mobile app for pickup or delivery?
Yes, you can use the McDonald's App available on iOS and Android to place pickup or delivery orders.
Is there a drive-thru available at this McDonald's location, and what are its hours?
Yes, this McDonald's has a drive-thru that operates 24/7 every day of the week.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does McDonald's offer at this location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
The McDonald's is located at 9021 Will Clayton Pkwy, Humble, TX 77338, USA.
What nearby restaurants are close to this McDonald's?
Nearby dining options include Popeyes® Louisiana Kitchen, Yustis Pizza & Pasta, Hartz Chicken Buffet, King Crawfish and Seafood, and Daddy's Daiquiris n Grub.
Are there any nearby convenience stores or gas stations near this McDonald's?
Yes, Circle K and Wilson Valero are nearby convenience stores and gas stations you can visit along with McDonald's.
What other services can I find near McDonald's at this location?
Near McDonald's, you can find services like Farmers Insurance - Cedric Johnson, BBJ Towing, Metro by T-Mobile, and several beauty salons including Aleynna's Beauty Salon and Veronica's Beauty Salon.