McDonald's

3.7
2075 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8425 FM 1960 West, Humble, TX
77338, United States

Hours

Reviews

3.7
2,075 reviews
5 stars
858
4 stars
429
3 stars
344
2 stars
128
1 star
316

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff and incorrect orders.

Food Quality

Mixed reviews on food quality; some customers received cold or improperly prepared items.

Operational Hours

Many complaints about the location not being open 24 hours as advertised.

Cleanliness

Concerns about cleanliness, both inside the restaurant and in the parking lot.

Order Accuracy

Numerous instances of orders being incorrect or incomplete, leading to customer frustration.
  • JM
    Jacob McCarthy
    Nov 17, 2025
    5.0
    They work really hard here and my order is always right.
  • WW
    Walter Wilson
    Nov 13, 2025
    1.0
    Doesn't matter or what time you come to this McDonald's the fries are always cold and old. Nothing is ever hot. You would think having a long line in the evening that they are having to keep dropping fries so they would be fresh. Well let me save you some time, they're cold and taste old. The crazy part is that I asked for fresh fries when I made my order, and still didn't get what I asked for or paid for. The nuggets are ordered. We're cold and the burger was thrown together all sloppy and not fix the way I ordered it. My suggestion is save you money and go elsewhere because you're not gonna be satisfied with cold food that you're paying for.
  • DG
    Derek Gantt
    Nov 9, 2025
    5.0
    Stopped by here for lunch. Ordered from the kiosk as that seemed convenient and it was easy to look through the menu that way. Service was pretty fast. Interior, seating and atmosphere were pleasant. Food was what we expected; since we grew up eating McDonald's it is a kind of occasional comfort food for us.
  • TN
    TL ND
    Oct 30, 2025
    4.0
    I usually try to avoid this location cause their service sucks and they always forget to give us our sauces and stuff, but today Mrs.Soila took care of us and was so kind. Thank you
  • DJ
    David Jones
    Oct 19, 2025
    1.0
    Didn't have the correct menu up, I couldn't order and didn't know what to order so I tried to place an order but they told me they couldn't do it basically sausage biscuit meal with iced coffee I would have paid extra doesn't make sense

Frequently Asked Questions About McDonald's

What are the McDonald's operating hours at 8425 FM 1960 West in Humble, TX?

This McDonald's location is open 24 hours a day, all week long, including weekends.

Does this McDonald's offer drive-thru service and what are the drive-thru hours?

Yes, it offers a drive-thru that operates 24/7, every day of the week.