McDonald's

3.7
2303 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3110 FM 1960 West, Humble, TX
77338, United States

Hours

Reviews

3.7
2,303 reviews
5 stars
989
4 stars
483
3 stars
375
2 stars
144
1 star
312

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with missing items or incorrect orders, leading to frustration.

Service Quality

Many reviews highlighted poor customer service, including rude staff and disorganized operations.

Food Quality

While some customers enjoyed the food, others noted issues with freshness and preparation, such as soggy fries.

Operational Issues

Frequent complaints about the drive-thru and mobile order systems not functioning properly, causing delays and confusion.
  • CT
    Cat Traveler
    Dec 23, 2025
    1.0
    Placed a mobile order and there was a burger missing, called them 3 times at different times and cannot reach them for the partial refund . I will not drive back for that burger only. Please check the order before you deliver to your customer in the future.
  • MH
    Melinda Huth
    Dec 17, 2025
    1.0
    I have come to this McDonalds now multiple times in the evening and EVERYTIME the employees say, "sorry. We are not taking any orders, our system crashed" I have a VERY hard time believing this is happening every night. Because every morning and every day, it's fine. The night staff is not trained and I believe they are just lazy and rather not be bothered with any orders. Came during the day and while the order was right and the food was okay. My fries were soggy and the nuggets were par cooked. I'd avoid this place and go to a different McDonalds... or just go to Whataburger. ***A note to Owner - Just close the location at night and update your apps to avoid people having to come to this location.
  • KJ
    Kabiriea James
    Dec 7, 2025
    1.0
    I ordered my food off doordash and half of my order was wrong been calling store and they phone been busy the last 30 minutes.
  • IW
    Ida Wanza
    Nov 21, 2025
    5.0
    McDonald's is my go to place for breakfast when put doing morning errands.
  • IS
    Isiaha Sands
    Nov 16, 2025
    1.0
    First my fries were missing, so I had to get back in line to get them. Then I got home and realized my burger had onions on it as well.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Humble, TX?

McDonald's in Humble, TX is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at 3110 FM 1960 West offers drive-thru service 24/7.