McDonald's

3.9
2166 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15015 Mesa Drive, Humble, TX
77396, United States

Hours

Reviews

3.9
2,166 reviews
5 stars
1,034
4 stars
449
3 stars
309
2 stars
107
1 star
267

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was hot, fresh, and well-prepared, although there were complaints about cold or improperly made items.

Service Issues

Many reviews highlighted poor service, including long wait times, incorrect orders, and unhelpful staff, particularly during busy hours.

Cleanliness

Several customers reported cleanliness issues, including dirty tables and floors, which detracted from their dining experience.

Customer Experience

While some customers praised friendly staff and good service, others experienced rudeness and unprofessional behavior from employees.

Order Accuracy

There were frequent complaints about incorrect orders and issues with the app, leading to frustration among customers.
  • YM
    Yudith Mata
    Nov 11, 2025
    1.0
    This mcdonald's has gone down with messing up orders constantly , I placed an order before twice of the bacon quarter pounder and always got it with out bacon and today at 1:59 arrive at 2:01 and the blcked both drive thrus claimed order was ready but can't get my other I called constantly and no answer but I see the employees inside . And it doesn't even allow me to cancel my order.
  • SL
    Stephanie Logan
    Oct 29, 2025
    4.0
    Food prepared well. Fries piping hot and salted. Service for placing order and payment not good. Girl speaking on mic was unclear. For some reason was only excepting cash. Last window food bagged well w napkins large fry container was full and employee was polite said thank you.
  • NC
    Noe Collazo
    Oct 28, 2025
    5.0
    Great customer service and a really good deals to eat with your family
  • AW
    Amber Watkins
    Oct 26, 2025
    4.0
    I had a order of hotcakes and steak, hotcakes and sausage, a caramel frappe and everything this morning was delicious!!!
  • SA
    Sofia Alvery
    Oct 21, 2025
    2.0
    I kept having issues with add my reward to the app. They gave me an incorrect order. I was looking forward to a nice breakfast while I waited for my car maintenance appointment. Ruined my mood completely and no one is picking up the phone. I’d have to go out of my planned day to get a refund in person.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 15015 Mesa Drive in Humble, TX?

McDonald's at 15015 Mesa Drive is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru service open 24/7.