Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers generally enjoyed the food, noting it was hot, fresh, and well-prepared, although there were complaints about cold or improperly made items.
Service Issues
Many reviews highlighted poor service, including long wait times, incorrect orders, and unhelpful staff, particularly during busy hours.
Cleanliness
Several customers reported cleanliness issues, including dirty tables and floors, which detracted from their dining experience.
Customer Experience
While some customers praised friendly staff and good service, others experienced rudeness and unprofessional behavior from employees.
Order Accuracy
There were frequent complaints about incorrect orders and issues with the app, leading to frustration among customers.
YM
Yudith Mata
Nov 11, 2025
1.0
This mcdonald's has gone down with messing up orders constantly , I placed an order before twice of the bacon quarter pounder and always got it with out bacon and today at 1:59 arrive at 2:01 and the blcked both drive thrus claimed order was ready but can't get my other I called constantly and no answer but I see the employees inside . And it doesn't even allow me to cancel my order.
SL
Stephanie Logan
Oct 29, 2025
4.0
Food prepared well. Fries piping hot and salted. Service for placing order and payment not good. Girl speaking on mic was unclear. For some reason was only excepting cash. Last window food bagged well w napkins large fry container was full and employee was polite said thank you.
NC
Noe Collazo
Oct 28, 2025
5.0
Great customer service and a really good deals to eat with your family
AW
Amber Watkins
Oct 26, 2025
4.0
I had a order of hotcakes and steak, hotcakes and sausage, a caramel frappe and everything this morning was delicious!!!
SA
Sofia Alvery
Oct 21, 2025
2.0
I kept having issues with add my reward to the app. They gave me an incorrect order. I was looking forward to a nice breakfast while I waited for my car maintenance appointment. Ruined my mood completely and no one is picking up the phone. I’d have to go out of my planned day to get a refund in person.