Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the dining area.
Management Issues
Multiple customers expressed dissatisfaction with management's handling of service issues and employee training.
Food Quality
There were complaints about food being served cold or improperly prepared, leading to health concerns.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
GD
Gabriel Dargin
Nov 17, 2025
1.0
Always a horrible experience at this mcdonalds they will park you for any reason
LL
Luis Lombardi
Nov 14, 2025
1.0
The drive thru lady told me to move to the Reserved Parking because they were brewing coffee. I moved to the Reserved parking and waited over 10 minutes, until I called the restaurant and asked to bring the coffee because I was outside waiting for a long time, someone answered and said the coffee is coming and hang up, it never came. I called again the restaurant and asked for the manager, a guy said he was the manager Geffray and said how do I want my coffee, I told him to check the pending list for customers waiting for a coffee outside, then minutes later a girl came out and tried to give me a hot coffee on the passenger side when I am the only one in the car, I told her to bring the coffee on the driver side. She walked back into to the restaurant with the coffee. I decided to go inside the restaurant and ask for the manager to get my money back for the coffee, her name is Jasmine. She said that there are few manager onsite at the restaurant - really!. Even with few managers onsite a customer outside is not able to get a simple coffee. The customer satisfaction in this case is horrible. How a simple order turned bad when nobody pays attention to keep a customer happy to order at this place. It surprise me that employees at this company keep asking for salary raise and the food prices keep rising, but not paying attention to their customers.
JT
Jerani Torres
Nov 11, 2025
1.0
You can expect to wait 45 minutes for a small order when there the McDonald’s is not busy.
MX
Manuel X
Nov 4, 2025
1.0
This place takes to long for no reason, stop hiring kids to work here. Food is always nasty , and then ordering food 30 minutes before and yall are still never ready it’s ridiculous.
JK
Jessica King
Nov 4, 2025
5.0
Great customer service clean store polite staff efficient food distribution not a very long wait time if you go inside the store or use the drive-thru
What are the hours of operation for McDonald's at 13755 Will Clayton Parkway, Humble, TX?
McDonald's is open daily from 6:00 AM to 11:00 PM for dine-in and drive-thru service.
Does this McDonald's offer delivery services?
Yes, McDonald's offers delivery from 6:00 AM to 10:30 PM every day, including same-day and no-contact delivery options.
Can I order ahead using a mobile app for McDonald's at this location?
Yes, you can order ahead using the McDonald's app available on both iOS and Android platforms.
What payment methods does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this location has a drive-thru that operates daily from 6:00 AM to 11:00 PM.
What services does this McDonald's offer?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
This McDonald's is located at 13755 Will Clayton Parkway, Humble, TX 77346, USA.
Are there any nearby places where I can get coffee before or after visiting McDonald's?
Yes, Dunkin Donuts is nearby and offers coffee and donuts, a convenient spot to visit before or after McDonald's.
Is there a nearby gas station close to McDonald's for a quick refuel?
Chevron and Shell gas stations are located near McDonald's, providing convenient options for fueling up your vehicle.
What nearby places of interest can I visit around McDonald's at Humble, TX?
Nearby you can find the Woodlands Church Atascocita for community events, Bitcoin Depot ATM for currency exchange, and EōS Fitness if you want to work out.