McDonald's

3.2
892 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13755 Will Clayton Parkway, Humble, TX
77346, United States

Hours

Reviews

3.2
892 reviews
5 stars
303
4 stars
159
3 stars
124
2 stars
54
1 star
252

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some customers praising friendly service while others reported rudeness and lack of professionalism.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.

Management Issues

Several reviews pointed to poor management practices, including inadequate staffing and lack of training for employees.
  • JG
    Joey Green
    Jan 4, 2026
    5.0
    Good service and very convenient!!
  • SA
    Steve Asp
    Dec 26, 2025
    1.0
    The worst chicken strip wrap I've ever had and poorly made, and while they had 10 people behind the counter service wasn't good.
  • VD
    Vickie Davis
    Dec 12, 2025
    3.0
    Placed order thru drive thru. It took longer to get order. 2 customers assigned same pickup spot. Staff was confused on who's was what. Finally got order and fries were cold.
  • CS
    Cerah Shalondra
    Dec 9, 2025
    5.0
    Out of all 46 years I’ve come to McDonald’s I just want to give a big thank you to the staff tonight! Your patience with my big order was amazing and I am very impressed with the quality of the service and food. When I got home my kids said the food was still fresh much love and appreciation I will be coming back more often!
  • MM
    matthew mcguire
    Dec 3, 2025
    1.0
    Ordered delivery. They only came with 1 of 5 meals and all the wrong drinks. No biggie. Kids really wanted McDonald's. So.we drove to pick up. Wife waited 30 minutes in drive thru. Got some food then told to park and wait for the rest. She been gone now 1hour. The drive thru people told her to parl on lane 6. Lane 6 was taken. So she had to illegally park. Waited 15 minutes then called the manager to see where the food is. Only to be told it almost ready. Now we have cold food again and have tried for 2 hours to get McDonald's. This just reminds me why I dont eat fast food. This place is very unorganized.

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 13755 Will Clayton Parkway, Humble, TX?

McDonald's is open daily from 6:00 AM to 11:00 PM for dine-in and drive-thru service.

Does this McDonald's offer delivery services?

Yes, McDonald's offers delivery from 6:00 AM to 10:30 PM every day, including same-day and no-contact delivery options.