Many customers reported inconsistent and often poor service, with unfriendly staff and long wait times.
Food Quality
Several reviews mentioned issues with food freshness and incorrect orders, leading to dissatisfaction.
Delivery Issues
Numerous customers experienced long delivery times and missing items, which contributed to negative experiences.
Positive Experiences
Despite the complaints, some customers praised specific staff members for their exceptional service and enjoyed the food.
LM
Lunar Merco
Jan 4, 2026
2.0
The experience was already ruined as I walked into the door. Staff looked unmotivated ans annoyed. I walked up and said good afternoon, I was met with blank stare and no response.
After ordering, lady seemed annoyed that I ordered... I went to get sweet tea, they had none as well as unsweetened. When I brought it to the employees attention that they didnt have sweet tea he said I could use sugar packets. I told him they didnt even have unsweetened tea. Guy seemed annoyed that I pointed it out. As I was leaving the guy said they'd make some tea real fast... I don't have time to wait for them to make tea. Horrible experience with the staff.
RL
Raychelle L
Dec 27, 2025
5.0
I always have the best experience at this location!
MH
mhamd hamed
Dec 16, 2025
1.0
They serve food that isn't fresh and is also overpriced, and unusually, it's served cold instead of hot… very bad
AC
Ana Coreas
Dec 5, 2025
1.0
I used to come here often, the service was really good. Stopped coming because of the costumer service. Finally decided to come back and asked for a toasted bread. Not extra toasted. Staff not friendly at all. Definitely won’t be returning.
OA
Oscar Ayala
Nov 12, 2025
2.0
The atmosphere was decent and the food was alright but I didn't like that the workers looked like they weren't present. They got my order wrong because they weren't listening. I'll go to Subway or Firehouse next time.