Staff Attitude
Many customers reported unfriendly and unmotivated staff, leading to a negative dining experience.
Service Speed
Numerous reviews highlighted slow service and long wait times, contradicting the brand's 'freaky fast' promise.
Order Accuracy
Several customers experienced issues with incorrect orders and missing items, causing frustration.
Food Quality
While some enjoyed the food, there were complaints about cold or poorly made sandwiches.
Management Issues
Customers noted poor management and staffing problems, particularly during busy times.