Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Humble,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DebitAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.9
1,300 reviews
5 stars
688
4 stars
214
3 stars
130
2 stars
80
1 star
188
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service, ranging from friendly and attentive to rude and inattentive.
Food Quality
While many customers praised the flavor and freshness of the food, there were significant complaints about dry chicken, bland flavors, and inconsistent portion sizes.
Cleanliness
Several reviews highlighted issues with cleanliness in the dining area and restrooms, with some customers expressing disappointment.
Pricing Concerns
Customers noted rising prices and perceived value issues, with some feeling that portion sizes did not match the cost.
- BABladimir Amaya1 day ago5.0The staff was friend and prompt. There was a new associate it was her first day and she did amazing!!!
- AAajaydisJan 2, 20265.0Always fresh and better then chipotle
- JHJanet HarrisonDec 10, 20255.0Very friendly and great service
- KNKenny NetMonk (:::NetMonk:::)Nov 20, 20255.0Fast service and food is hot/fresh off the grill. The added bonus is that they have a vast variety of condiments for you to self serve. Its the second visit and probably not my last!
- VXVelasquez XiomyNov 2, 20251.0UNA PORQUERÍA D POLLO SECO SIN SAVOR CON PLUMAS JAMAS D LOS JAMASES VUELVO AHI 😒
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Humble, TX?
El Pollo Loco is open from 10:00 AM to 10:00 PM Monday through Saturday, and on Sunday from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Humble, TX?
It is located at 9540 FM 1960 Bypass Rd E, Humble, TX 77338, USA.
Does El Pollo Loco offer online ordering options?
Yes, customers can place orders online via their official menu at https://order.elpolloloco.com/menu/fm-1960-bypass-rd-e-whitaker-rd or through the El Pollo Loco app.
What types of payment are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Does El Pollo Loco provide catering services?
Yes, catering services are available at this location.
Is there a drive-thru option available at El Pollo Loco?
Yes, El Pollo Loco in Humble offers a drive-thru service for convenient ordering and pickup.
What nearby places can I visit before or after dining at El Pollo Loco?
Nearby you can visit The Commons At Deerbrook, a shopping center and bar, or enjoy a meal at Olive Garden, an Italian restaurant. Additionally, for relaxation, Sun Foot Spa is close by offering massage therapy services.
Are there any recruiting offices near El Pollo Loco in Humble?
Yes, several recruiting offices are nearby including the USA Recruiting Station, Armed Forces Recruiting, Air Force Recruiting Office-Humble TX, Navy Recruiting Station-Humble, and U.S Marines Recruiting Station Humble.
Where can I find automotive services near El Pollo Loco?
Mister Car Wash and Mister Car Wash- Lube Center provide car washing and automotive repair services close to El Pollo Loco.
Does El Pollo Loco offer free Wi-Fi for customers?
Yes, free Wi-Fi is available at El Pollo Loco for customers.