Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customers frequently reported long wait times, often exceeding 20 minutes, with some experiencing waits of over an hour.
Order Accuracy
There were numerous complaints about incorrect orders and drinks being made improperly, including issues with drink sizes and ice levels.
Staff Friendliness
Many reviews highlighted the friendly and positive attitude of the staff, with specific employees receiving praise for their exceptional customer service.
Drink Quality
While many customers enjoyed the drinks, there were also mentions of inconsistencies in drink preparation, leading to dissatisfaction.
Customer Experience
Overall, customers appreciated the vibrant atmosphere and the variety of drink options, but expressed frustration with the service efficiency.
JM
Jana Mcdaniel
Nov 14, 2025
5.0
Yummy!!! š I love the Golden Eagle iced coffee w/ soft top, it's So Delicious!!! I crave them every single day lol and probably would but unfortunately am only able like twice a week. Prices are great too! Not as expensive as other places I feel and Way Better! The breakfast sandwich on the other hand was ok was more like a microwavable sandwich. But I absolutely LOVE the Golden Eagle coffee!!! š The service is good also, I've learned that it's actually faster just going to the window and ordering instead of the online ordering app. for just 1 drink. Even when they are busy I feel like the wait isn't that long most of the time. It's usually like a busy bee hive with everyone diligently working together to get orders out. Employees are super friendly too! I'll definitely be coming back again and again and again for coffee!! I look forward to trying other drinks also Thanks Dutch Bros for opening closer to my house!
EA
Esperanza Aparicio
Nov 9, 2025
1.0
Waited 30+ minutes in line for my mobile order just for it to be watered down.
BB
brandy broxton
Nov 2, 2025
4.0
I love Dutch but if ima be in like for 45 minutes because yall wanna add food to the menu then we need to fix that! The way yall make the drive thru makes it impossible to escape out the line of im in a rush.
EB
Estefani Batres
Oct 31, 2025
2.0
I have never before waited 20+ minutes for a coffee and breakfast sandwich that just gets popped in the microwave. I ordered from the app thinking that would be faster but never again doing that. A guy came and ordered at the pickup window and got his coffee within 5 minutes. Makes no sense he got prioritized before all the online orders waiting there. I was fed up and asked the young lady to cancel my order and she told me the girl making the coffees had actually skipped over my order.. GREAT! And said I would have to cancel on the app that they're not allowed to do it on their side.
Their coffees are always good but they need to be more organized with only having one person completing online orders.
EZ
Evelyn Zamora
Oct 29, 2025
1.0
I ordered a golden eagle and was given this. I asked why it looked different and was told what color do I expect it to be š. Clearly what they gave me is not the drink I asked for.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
Weād love to celebrate your birthday with you! Download the Dutch Bros⢠app to receive a free drink reward on your birthday! If you donāt have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch FreezeĀ® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-HotsĀ®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops donāt have phonesāwe'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we canāt wait to celebrate with you!
Can I purchase Dutchwear apparel?
Weāve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means weāre stepping away from offering DutchWear to our customers. Youāll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
Weāre not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
Itās easy! Collect 3 points for each dollar you spend at a shop, and thereās no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and youāll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way youād like!
Can I place my drink order over the phone?
We arenāt able to take drink orders over the phone, but weāre excited to serve you! Donāt let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours of Dutch Bros Coffee at 8210 N Sam Houston Pkwy E, Humble, TX?
Dutch Bros Coffee is open Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and on Friday and Saturday from 5:00 AM to 11:00 PM.
Does Dutch Bros Coffee offer any sugar-free flavor options?
Yes, Dutch Bros Coffee offers sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
Can I get a caffeine-free drink at Dutch Bros Coffee?
Yes, Dutch Bros can make classic espresso drinks with decaf espresso, and also offers caffeine-free options like Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
Are there any special rewards or promotions available at Dutch Bros Coffee?
You can receive a free drink reward on your birthday by downloading the Dutch Bros app. Additionally, a free sticker is offered with every drink purchased on the first Wednesday of every month, while supplies last.
What payment methods does Dutch Bros Coffee accept?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Availability may vary by location.
Does the Dutch Bros Coffee location at 8210 N Sam Houston Pkwy E have a drive-through and curbside pickup?
Yes, this location has a drive-through as well as curbside pickup available, but does not offer delivery.
Are children and families welcome at Dutch Bros Coffee?
Yes, Dutch Bros welcomes children, families, and even dogs at their locations, and they offer a children's menu with options like Not-so-HotsĀ®, Sparkling Sodas, Dutch Shakes, and Smoothies.
What nearby places of interest are close to Dutch Bros Coffee at 8210 N Sam Houston Pkwy E?
Nearby places include Christian Brothers Automotive for car repairs, Wash n' Run car wash, Blue Rhino Propane Exchange, and several eateries like Subway and Marco's Pizza, ideal for grabbing a meal before or after your coffee visit.
How can visitors use nearby gas stations and automotive services close to Dutch Bros Coffee?
Visitors can conveniently fuel up or get automotive services at nearby Exxon & Mobil Stations, Honey Farms gas station, and Christian Brothers Automotive, making it easy to take care of vehicle needs while enjoying a coffee break.
Are there nearby wellness and beauty services around Dutch Bros Coffee?
Yes, customers can visit nearby Peaceful Thai Massage and Spa or Orchid Nails and Spa for relaxation and beauty treatments, making it convenient to combine a coffee run with some self-care.