Dutch Bros Coffee

4.2
307 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
8210 N Sam Houston Pkwy E, Humble, TX
77396, United States

Hours

Reviews

4.2
307 reviews
5 stars
224
4 stars
19
3 stars
14
2 stars
13
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, with some experiencing waits of over an hour.

Order Accuracy

There were numerous complaints about incorrect orders and drinks being made improperly, including issues with drink sizes and ice levels.

Staff Friendliness

Many reviews highlighted the friendly and positive attitude of the staff, with specific employees receiving praise for their exceptional customer service.

Drink Quality

While many customers enjoyed the drinks, there were also mentions of inconsistencies in drink preparation, leading to dissatisfaction.

Customer Experience

Overall, customers appreciated the vibrant atmosphere and the variety of drink options, but expressed frustration with the service efficiency.
  • JM
    Jana Mcdaniel
    Nov 14, 2025
    5.0
    Yummy!!! šŸ˜‹ I love the Golden Eagle iced coffee w/ soft top, it's So Delicious!!! I crave them every single day lol and probably would but unfortunately am only able like twice a week. Prices are great too! Not as expensive as other places I feel and Way Better! The breakfast sandwich on the other hand was ok was more like a microwavable sandwich. But I absolutely LOVE the Golden Eagle coffee!!! šŸ‘ The service is good also, I've learned that it's actually faster just going to the window and ordering instead of the online ordering app. for just 1 drink. Even when they are busy I feel like the wait isn't that long most of the time. It's usually like a busy bee hive with everyone diligently working together to get orders out. Employees are super friendly too! I'll definitely be coming back again and again and again for coffee!! I look forward to trying other drinks also Thanks Dutch Bros for opening closer to my house!
  • EA
    Esperanza Aparicio
    Nov 9, 2025
    1.0
    Waited 30+ minutes in line for my mobile order just for it to be watered down.
  • BB
    brandy broxton
    Nov 2, 2025
    4.0
    I love Dutch but if ima be in like for 45 minutes because yall wanna add food to the menu then we need to fix that! The way yall make the drive thru makes it impossible to escape out the line of im in a rush.
  • EB
    Estefani Batres
    Oct 31, 2025
    2.0
    I have never before waited 20+ minutes for a coffee and breakfast sandwich that just gets popped in the microwave. I ordered from the app thinking that would be faster but never again doing that. A guy came and ordered at the pickup window and got his coffee within 5 minutes. Makes no sense he got prioritized before all the online orders waiting there. I was fed up and asked the young lady to cancel my order and she told me the girl making the coffees had actually skipped over my order.. GREAT! And said I would have to cancel on the app that they're not allowed to do it on their side. Their coffees are always good but they need to be more organized with only having one person completing online orders.
  • EZ
    Evelyn Zamora
    Oct 29, 2025
    1.0
    I ordered a golden eagle and was given this. I asked why it looked different and was told what color do I expect it to be 😐. Clearly what they gave me is not the drink I asked for.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!