Dutch Bros Coffee

4.3
330 reviews

Business Details

17818 W Lake Houston Pkwy, Humble, TX
77346, United States
(877) 899-2767

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
17818 W Lake Houston Pkwy, Humble, TX
77346, United States

Hours

Reviews

4.3
330 reviews
5 stars
241
4 stars
23
3 stars
14
2 stars
13
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and upbeat staff, highlighting individual baristas for their excellent service and personal connections.

Wait Times

Numerous reviews mentioned long wait times, especially for drive-thru and mobile orders, with some customers expressing frustration over delays.

Order Accuracy

Several customers reported issues with incorrect orders, indicating a need for improvement in order preparation and accuracy.

Drink Quality

While many enjoyed the drinks, there were complaints about inconsistencies in taste and preparation, suggesting a need for better quality control.
  • MB
    Mistie Bennett
    3 days ago
    3.0
    I go to this location often. My favorite thing to do when I have to run errands or just need a pick me up is stop at Dutch Bros. I’m usually very happy with my order and the service. Yesterday I ordered a Pink Velvet Mocha, iced, with oat milk and it was so delicious I decided to go back today! However, today I was very disappointed. I never mind the wait because I consider it apart of the experience lol. Especially if my coffee is worth it. But today the broista messed up my order and gave me regular soft top instead of the pink velvet frosting. When I let him know he just put the pink velvet on top of the regular soft top and tried to give it to me. I asked him to remake it and the drink was so terrible I couldn’t drink it! I had to come back and ask for a refund. I have never had this issue before. It was so bad! The second drink he made didn’t seem to have any mocha in it at all. Maybe he was rushing because the line was long. I hate to leave a bad review because I love Dutch Bros and rave about it to family and friends all the time. Maybe they were short staffed. Idk. My only advice is please make the drinks with love and care. It may seem small but sometimes people stop here as a reward to themselves and paying for a nasty rushed drink sucks. Hopefully this never happens again.
  • CD
    Chriss Dii
    3 days ago
    5.0
    The service here is impeccable! They have the best customer service I've ever experienced, sincerely. Much better than Starbucks any day in every way. They are very friendly and my new favorite coffee shop. The two young gentlemen working Sunday night were just the absolute best! Thank you very much!!!!
  • BJ
    Barb J
    4 days ago
    5.0
    I would just like to give the young lady I believe it's Ashley kudos for her exceptional customer service!! I travel alot and eat all over the USA and her service was better than any 5 star restaurant I've been too...
  • CT
    Courtney Thomas
    6 days ago
    5.0
    This is like my 4th or 5th time coming to this Dutch Bros location. They have awesome customer service. Very friendly and professional. One of the ladies even gave me a free drink before! Great vibe. They have a forever customer!!!
  • PR
    Paola Romo
    Feb 1, 2026
    5.0
    I stopped Friday night at this location which I had an amazing experience, I just wanted to say that DIEGO AND ZURI did such an amazing job, super kind friendly very professional. They definitely made my drink beyond delicious and I will be going back for more soon! Aka the Bowlady 🫶🎀

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!

Brand Certified Facts from Dutch Bros Coffee

Dutch Bros Coffee partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 15, 2026Yext Knowledge Graph
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