Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
While many customers praised the friendly and efficient service from staff like Daniela and Lizzy, there were numerous complaints about long wait times and incorrect orders, particularly with mobile orders.
Order Accuracy
Several reviews highlighted issues with incorrect drink orders and inconsistencies in drink preparation, leading to customer frustration.
Atmosphere
The drive-thru atmosphere was generally described as friendly and welcoming, but some customers noted that the lack of a speaker box and slow service detracted from the experience.
Coffee Quality
Customers enjoyed the coffee and drink options, but there were mixed reviews regarding the consistency of drink quality, with some expressing disappointment in their orders.
TT
Theresa Thompson
6 days ago
2.0
It was a ridiculous wait time!!! I ordered ahead & pre paid for my coffee to p/u @ the window. It took THIRTY minutes in line! I was stuck. I couldn't get free to leave. Only one barista working. The coffee she brewed was good but NOT worth the time it took. Do better Dutch Bros!
KK
Kayla
Dec 19, 2025
2.0
Did a mobile order for pick up today (12/19/25) for order ahead for pick up at 6pm. Walked up at 6:06pm and they hadn’t started it yet. What’s the point of order ahead? Got our drinks by 6:18pm.. so. Heads up there.
FL
FELICIA LANE
Dec 16, 2025
5.0
I went to this Dutch Bros while on a work trip and the service was very good and the staff was super friendly. They had the sweetest barista named Daniela and she was such a bubbly young lady! If you get a chance to stop by I recommend this location!
VP
Valeria Paiz
Dec 16, 2025
5.0
I absolutely love visiting this Dutch Bros whenever I am in town! The service is immaculate and the staff is extremely friendly especially Daniela. She is always so bubbly and kind and always remembers my order! I definitely recommend going!
KS
Karry Sinegal
Dec 16, 2025
2.0
My first time here....I received what I thought was my coffee & I opened the top to check it & asked the young lady for extra caramel as I originally requested. Well, she took the cup & noticed she handed me the wrong one, switched cups & replied, "oh this is yours"...I asked her what are you going to do with that coffee you took, trash it right? She smiled & repeated herself, "oh that's yours have a nice day!"
I'd be upset if I found out that was my coffee, that's so unprofessional & unsanitary. I will not visit again.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the operating hours of Dutch Bros Coffee at 17818 W Lake Houston Pkwy?
Dutch Bros Coffee at 17818 W Lake Houston Pkwy is open from 5:00 AM to 10:00 PM Sunday through Thursday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Dutch Bros Coffee offer any sugar-free flavor options?
Yes, Dutch Bros Coffee offers sugar-free flavors including white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Can I order Dutch Bros Coffee for curbside pickup?
Yes, Dutch Bros Coffee offers curbside pickup, but does not offer delivery services directly.
How can I get a free birthday drink at Dutch Bros Coffee?
Download the Dutch Bros app to receive a free drink reward on your birthday. If you don't have the app, just let your Broista know at the shop!
What payment methods does Dutch Bros Coffee accept?
Dutch Bros Coffee accepts cash, major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Where can I find the menu for Dutch Bros Coffee?
You can view the menu online at https://go.dutchbros.link/2rNJqFoyDOb.
Is there a drive-through service available at Dutch Bros Coffee?
Yes, Dutch Bros Coffee offers drive-through service at this location.
Which nearby places might I visit before or after stopping at Dutch Bros Coffee?
Nearby places include CVS Pharmacy for shopping or medical supplies, EōS Fitness gym, and Children’s Memorial Hermann Pediatrics Atascocita for health services.
How can the nearby UPS Access Point location be useful when visiting Dutch Bros Coffee?
You can conveniently drop off or pick up packages at the nearby UPS Access Point location before or after enjoying your drink at Dutch Bros Coffee.
Are there family-friendly or children services near Dutch Bros Coffee?
Yes, The Goddard School offers daycare and preschool services near Dutch Bros Coffee, making it convenient for families visiting the area.