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Dunkin' Zero
Brand Certified

Dunkin'

3.0
(902 reviews)

Business Details

(346) 791-1368
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Humble, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
18315 W Lake Houston Pkwy, Humble, TX
77346, United States

Hours

Reviews

3.0
902 reviews
5 stars
285
4 stars
132
3 stars
92
2 stars
70
1 star
323

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, disorganized, and unhelpful.

Order Accuracy

Many customers reported frequent issues with incorrect orders and items missing from their purchases.

Cleanliness and Comfort

Several reviews mentioned the store's cleanliness issues and uncomfortable temperatures due to broken air conditioning.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, including stale items and poorly made beverages.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and enjoyed the coffee and donuts.
  • PS
    Polina Savvon
    Feb 14, 2026
    5.0
    I went to the Dunkin very multiple times. I love the people. They’re very nice and kind. The atmosphere is amazing. Prices are amazing and especially when you are a rewards member
  • LG
    Linda Garcia
    Jan 29, 2026
    5.0
    Daughter had me try chocolate cloud, really was good. Definitely have again
  • KC
    Ken Crachian
    Jan 17, 2026
    5.0
    Ms Stacey is really pretty
  • GC
    Gisselle Contreras
    Jan 10, 2026
    2.0
    Asked for bacon topped avocado toast and the bacon and bread was burnt along with the bread of my other sandwiches.
  • AC
    Alexis Chambers
    Jan 5, 2026
    5.0
    I didn’t wait that long for my order, that was very nice. I tried the Signature iced latte, the flavor was Caramel Craze. It was delicious! I also tried the bacon jam grilled cheese, was huge. It had savory and sweet notes, also very good. The price wasn’t bad either. $11 for both.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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