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Chipotle Mexican Grill

3.3
(40 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
15906 Woodlans Hills Drive, Humble, TX
77346, United States

Hours

Reviews

3.3
40 reviews
5 stars
22
4 stars
1
3 stars
0
2 stars
1
1 star
16
  • DS
    Diana Schaumburg
    Feb 22, 2026
    5.0
    I had hesitated to come here based on so many critical reviews. However my first time experience today was excellent! The employees provided wonder service, food was delicious and very generous portion.
  • KB
    Kelsey Bradford
    Feb 20, 2026
    1.0
    Got to this location right at opening. Was told we'd have go wait for food because they weren't done prepping food. I know this is a new location but this isnt acceptable. Management needs to be here on top of everything.
  • DH
    Diana Herrera
    Feb 12, 2026
    5.0
    They’ve gotten better. Bad reviews are from when they first opened.
  • AF
    Arian Feijoo
    Feb 8, 2026
    5.0
    I’ve had a couple bad experiences here. But today I had a good one so i figured i give them the credit. Food was fresh and good today
  • SJ
    Syl J
    Jan 20, 2026
    1.0
    I stopped here last night to pick up dinner for my family. I entered around 7 p.m. I was there for what seemed like almost an hour as I entered. There were about 10 people in the line waiting, and one young man serving the food and checking out the people once it was my turn to order. The young man had left the register after handling the previous customer’s change, and he immediately came to put those same dirty gloves on my food, but I gave him a moment and I said, “ I will wait for you to change your gloves.” He looked at me very offended and proceeded to change his gloves and grin, as if I was asking him to do something that wasn’t appropriate. He proceeded to make my food, and it seemed like he intentionally gave me less food than the previous customer because I asked him to be clean, but the issues don’t stop there. All of the fountain drinks were empty, and the food line for prepping food was filled with filth. The young man was hardly putting the food in the actual entrée and more like spilling the food everywhere, which was very wasteful as most of the food was already running low and getting cross-contaminated. I also had a pickup order for my family who was at home, and they gave me a DoorDash order for a different customer. The behaviors displayed lack training and higher expectations for the customers’ experience. This place needs to close its doors and retrain its staff. This was my second time here, and it was worse than the first time.

Brand Certified Facts from Chipotle Mexican Grill

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