Business Details
About
Mexican Restaurant
Chipotle Deerbrook is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
901 reviews
5 stars
480
4 stars
159
3 stars
70
2 stars
43
1 star
149
What are people saying?
AI-generated from recent customer reviews
Portion Sizes
Many customers complained about stingy portion sizes, particularly for meat and toppings, leading to dissatisfaction with value for money.
Customer Service
Numerous reviews highlighted poor customer service, including rude staff interactions and unprofessional behavior from management.
Food Quality
While some customers praised the food quality, many reported issues such as cold food, undercooked rice, and unappetizing ingredients.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the bathroom.
Inconsistent Experience
Customers noted a lack of consistency in service and food quality, with some visits being satisfactory while others were disappointing.
- BCBlake Cannon6 days ago1.0Absolutely pitiful and pathetic portion sizes. Only ever have a problem with this location. You have to ask for double everything for a normal sized bowl.
- DRDr. RobinneDec 18, 20255.0I don’t know who’s been hired at chipotle for these past 2 to 3 weeks, but baby 🤌 chefs kiss to the cooks and the people preparing the food! I usually avoid delivery from chipotle because they normally don’t listen to your request for extra however, every single time I’ve gotten delivery in the past two weeks everything has tasted perfectly. It has been portioned PERFECTLY! I always ask for extra brown rice and extra cheese and it was actually there! All 3 deliveries! In the past few months when I’ve gone to chipotle in person, the rice has been extra salty or the chicken has been super salty or both the chicken and rice super salty. It was a terrible experience for me and my family. But whoever is in there now??? Pleaseeee Chipotle, treat them well because we deserve good chipotle every order whether in person or delivery.
- KKKaliaDec 13, 20251.0Went in and ordered a burrito and bowl. I just can’t understand why as a customer I’m having to BEG for sides MULTIPLE TIMES. Yet alone a reasonable amount of food for an adult paying for their food. It’s good if your trying to feed an adolescent but if your hungry run. And dude at the counter dragged his booger nail across our burrito then played slow about it.
- MBmariposa brazilDec 12, 20251.0I have been coming to this Chipotle location for over 13 years, and this is the first time I’ve had such a negative experience. The manager was extremely rude and argued with me over something as simple as guacamole. Instead of resolving the issue professionally, she escalated it. After so many years as a loyal customer, this was very disappointing.
- JJJay JohnsonDec 8, 20251.0“Miley” was rude, dismissive about a question I had about using my awards. She was highly unprofessional and I felt embarrassed as she made a scene about me wanting to redeem a reward!
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill Deerbrook in Humble, TX?
Chipotle Deerbrook is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill Deerbrook located?
It is located at 10035 FM 1960 Bypass Rd W, Harris, Humble, TX 77338, across the parking lot from Sears and Jared's Jewelers.
Does Chipotle Deerbrook offer takeout and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an order online for Chipotle Deerbrook?
You can order online through their website at https://order.chipotle.com/ or using the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill Deerbrook serve?
They serve customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What payment methods and services does Chipotle Deerbrook accept?
They accept credit cards and offer services like online orders, catering, gift cards, and delivery through various marketplaces.
Is Chipotle Deerbrook welcoming to the LGBTQ+ community?
Yes, the restaurant welcomes LGBTQ+ customers.
What nearby places can I visit before or after dining at Chipotle Deerbrook?
You can visit Tutti Frutti Frozen Yogurt for a sweet treat, Jared Jewelers for shopping, or Humble Golden Island Restaurant if you're interested in Chinese cuisine nearby.
Are there nearby services for eyewear and vision care around Chipotle Deerbrook?
Yes, Vision Centers of Houston - Deerbrook and Vision Source Deerbrook are nearby optometrist clinics where you can get eye exams and eyewear.
How can I use nearby places to plan my visit to Chipotle Deerbrook?
You can combine your visit with shopping at Sears Deerbrook Mall or JC Penney Deerbrook Mall, get a haircut at Hanns the Barber, or grab a smoothie at Smoothie King near Chipotle.