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Brand Certified

Chipotle Mexican Grill

3.8
(918 reviews)

About

Mexican Restaurant
Chipotle Deerbrook is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
10035 FM 1960 Bypass Rd W, Humble, TX
77338, United States

Hours

Reviews

3.8
918 reviews
5 stars
486
4 stars
161
3 stars
70
2 stars
43
1 star
158

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, including managers, leading to a negative dining experience.

Portion Sizes

Many reviews highlighted stingy portion sizes, with customers feeling they received inadequate amounts of meat and toppings for the price paid.

Cleanliness Issues

Several customers noted unsanitary conditions in the restaurant, including dirty counters and food debris, which contributed to a poor impression.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, undercooked, or poorly prepared food.
  • JP
    Jim Pedigo
    Feb 21, 2026
    1.0
    Asked for a double wrapped burrito and they wrapped it like it was their first time ever even hearing of a tortilla. Completely fell apart, impossible to handle and eat. Absolutely horrible work.
  • AD
    Alberto Driver
    Feb 17, 2026
    1.0
    Soy driver y fui mal tratado por el manager y una empleada de este lugar solo por preguntar si la orden del cliente que pase a recoger llevaba bebidas o no, recibí toda clase de insultos y mal trato solo por no responder una pregunta. No recomiendo personas como estas en este tipo de trabajo. Y tampoco recomiendo este lugar para visitar. Ojo fue seria la discusión.
  • WI
    Wingate IAH
    Feb 13, 2026
    1.0
    I ordered one veggie bowl ,one chicken bowl and small bag of chips , they told me 20 something dollars in total which was displayed on the screen but they took $30.36 from my card, unprofessional staff , fooling customers , do not recommend this place
  • BB
    Briana Brinson
    Feb 12, 2026
    1.0
    First, the first line was how nasty the restaurant was when I came in there the counter where they’re serving food behind the counter. Remind, you has guacamole, rice, sour cream, all on it not even wiping it up second thing my rice was crunchy is hell my chicken is burnt and you can taste the burn throughout the whole meal. I just bought a burrito for my son and I got a bowl for myself and that was my last $25. I am so upset and it makes me not even want to eat at a damn chipotle ever again you guys need to do better. I want my money back. I don’t want a free meal. I don’t want anything and ask any manager in that restaurant you’re not going around checking in to see if things are at a proper temp let alone seeing if you cleaned up after yourself with food on the counter where you’re having to serve customers not cool
  • BT
    BJ Tralfaz
    Feb 9, 2026
    1.0
    Worst GD Chipotle ever! I used to order here ONLY because I work nearby. I will never make that mistake again. Wrong orders, tiny little portions, over and over. Today was the last straw. I ordered double chicken. No double chicken and the meat was cold!!!! Ate a few bites and threw it away. Cold fatty chicken is digusting!!!

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill Deerbrook in Humble, TX?

Chipotle Deerbrook is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill Deerbrook located?

It is located at 10035 FM 1960 Bypass Rd W, Harris, Humble, TX 77338, across the parking lot from Sears and Jared's Jewelers.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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