Business Details
About
Mexican Restaurant
Chipotle Deerbrook is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
888 reviews
5 stars
474
4 stars
159
3 stars
70
2 stars
42
1 star
143
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful, particularly from management.
Food Quality
Customers frequently reported issues with food quality, including cold, undercooked, or improperly prepared items, as well as finding foreign objects in their meals.
Portion Sizes
Many customers expressed dissatisfaction with the portion sizes, describing them as stingy and inconsistent compared to other locations.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions in food preparation.
Order Accuracy
There were multiple complaints about incorrect orders, missing items, and poor handling of online orders.
- MLM LockhartNov 17, 20253.0The portion sizes provided are still inadequate, particularly given that I paid for additional items. This experience occurred after placing an online order, which, in retrospect, may have been a contributing factor. I utilized a promotional offer for a complimentary entree, yet the serving size appeared to be equivalent to a single portion. Furthermore, my request for extra vegetables was not fulfilled. Improvements in this area are necessary to retain my business, as I am considering transitioning to Cava if these issues persist.
- CAChase AllenNov 16, 20251.0This chipotle location used to be pretty good but like pretty much all chipotle locations they have become super stingy with their portion size. They only give you half the meat of what they used to give. They don't give out full size scoops anymore. The amount of meat is basically what they can fit loosely inside a side container. Everything is like half a scoop. The guac I got wasn't even a full scoop. Should have asked for guac on the side. Won't be coming back to this location or another chipotle anytime soon. And they wonder why Gen Z and millennials are not going to Chipotle anymore. It's because y'all got super stingy!
- ECEmily CalzadaNov 10, 20255.0It was my first time coming to this chipotle it was clean neat and had nice and welcoming employees I must say the girl in the picture below did an amazing job with portions in my burrito it held up perfectly the whole time I ate I made no mess and didn’t come apart once which is so rare anywhere I go 3 bites in and my burrito is broken apart and all the inside is out, she did an amazing job not to big or too small of a burrito she needs to teach other employees her ways bcs wow me and my sister where amazed and she’s also a very messy eater🤣 and a plus because the chicken and everything else had taste and seasoning for once 💯
- AAAbdel AbdallahNov 10, 20251.0Havent been to chipolte in years! Heard they fixed the portions BUT THEY DIDNT! Wont be coming back !
- NBNick BOct 26, 20251.0Overall the food was alright, but the service was horrible. I placed an order for pickup and not only were they late to having it ready, but it seemed like the lady behind the order counter was looking for an argument. There were 2 orders with the same first name, and instead of checking the names on the bags she handed me whatever looked right to her and then argued with me when I said the order was wrong. "I don't know what you ordered, but that's your name" and wouldn't let me even show her the name on the order. It wasn't until my spouse (who ha had the exact same issue with this employee previously) started walking up that she actually checked the other bags and found my actual order. The burrito's were incredibly small compared to what I've had at other locations, and the ratio of meat to rice + cheese was weird. Definitely won't be coming back to this location, I'd rather drive an extra 30 minutes to a location where I'm actually valued as a customer.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill Deerbrook in Humble, TX?
Chipotle Deerbrook is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill Deerbrook located?
It is located at 10035 FM 1960 Bypass Rd W, Harris, Humble, TX 77338, across the parking lot from Sears and Jared's Jewelers.
Does Chipotle Deerbrook offer takeout and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I place an order online for Chipotle Deerbrook?
You can order online through their website at https://order.chipotle.com/ or using the Chipotle app available on the Apple App Store.
What type of food does Chipotle Mexican Grill Deerbrook serve?
They serve customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What payment methods and services does Chipotle Deerbrook accept?
They accept credit cards and offer services like online orders, catering, gift cards, and delivery through various marketplaces.
Is Chipotle Deerbrook welcoming to the LGBTQ+ community?
Yes, the restaurant welcomes LGBTQ+ customers.
What nearby places can I visit before or after dining at Chipotle Deerbrook?
You can visit Tutti Frutti Frozen Yogurt for a sweet treat, Jared Jewelers for shopping, or Humble Golden Island Restaurant if you're interested in Chinese cuisine nearby.
Are there nearby services for eyewear and vision care around Chipotle Deerbrook?
Yes, Vision Centers of Houston - Deerbrook and Vision Source Deerbrook are nearby optometrist clinics where you can get eye exams and eyewear.
How can I use nearby places to plan my visit to Chipotle Deerbrook?
You can combine your visit with shopping at Sears Deerbrook Mall or JC Penney Deerbrook Mall, get a haircut at Hanns the Barber, or grab a smoothie at Smoothie King near Chipotle.