Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Customers frequently reported long wait times and poor service, with many expressing frustration over rude staff and mismanagement.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, particularly Hudson, others were criticized for their attitude and lack of knowledge.
Order Accuracy
Multiple reviews highlighted issues with incorrect drink orders and the inefficiency of the order-ahead system.
Coffee Quality
The coffee itself received positive feedback, with many customers enjoying the flavors and variety offered.
Atmosphere
The overall atmosphere was noted as suffering due to understaffing and management issues, impacting the customer experience.
JJ
Jess
Nov 17, 2025
2.0
Recieved multiple horribly made drinks from this location. I reached out & was told, "Just pop in next time & tell them to make you a free drink"
The girl taking orders looked at me like I was stupid, which I get is a ridiculous way to "redeem" a free drink, but the company needs to realize that. Physical coupons need to be given, or even points on the account.
KJ
Kimberlea Jones
Nov 9, 2025
3.0
I placed an app order for ONE drink and it was estimated to be ready at 10:11 am CST. I am now getting in my car at 10:40 am due to a young man in a blue Hollister hoodie grabbing my drink upon arrival, and then putting it back in the fridge. I assumed he grabbed the wrong one. As time passed, customers who did walk up orders were getting their drinks before me. Another man and I noticed drinks sitting in the window with no names being called. I finally walked back up to the window and a blonde teenager asked for my name- she goes and gets it and I say “I don’t understand why mine was put back in the fridge, to be told oh I’m sorry,” with a lovely rude attitude.
DD
Dana
Nov 4, 2025
1.0
Used to love this Dutch bros but not anymore anything I order they make it disgusting last 4 times I’ve been in the last month tried the new cookie butter latte tasted like watery milk no flavor and gave my husband hot chocolate instead of a hazelnut truffle mocha latte what a disappointment!
MC
Mary Carter
Nov 1, 2025
1.0
No one has a right to add a tip after you pull away. Then when i confront the girl she wants to say she did not add it and said there must have been a mistake and makes a comment that i never tip on a rude way. She was thr only one that touched the tablet and never turned ot around for me to finalize the tranzactuin. You are correct im not sitting at a table having yous serve me. Im simply ordering a basic menu drink that you are paid an hourly wage to make you hand me a cup where the drink is spilling out making a mess.
GU
Google User
Oct 24, 2025
2.0
This location has terrible wait times and rude staff. I was there recently and there were cars lined up almost wrapping around the building. “Pick the shortest line” sign was out but apparently no one can read and the staff doesn’t direct the cars or help at all. In fact, when I followed the signage and entered into the shortest line the girl taking my order was incredibly rude to me about it. It seems like they’re not well managed and potentially understaffed. Probably one of the worst DB locations. You’ll likely have to wait 30 minutes to get your drink.. or worse, be accosted by a teenager for being able to read and follow direction.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the business hours for Dutch Bros Coffee at 2795 Fort Worth Hwy, Hudson Oaks?
Dutch Bros Coffee is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Can I order Dutch Bros Coffee ahead using an app?
Yes, you can order ahead using the Dutch Bros app available on both the Apple App Store and Google Play Store.
Does Dutch Bros Coffee offer delivery services?
Dutch Bros Coffee does not offer delivery themselves, but some third-party services may provide delivery. Curbside pickup is available.
What payment methods are accepted at Dutch Bros Coffee?
Dutch Bros Coffee accepts cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with your local shop for personal check acceptance.
Are there sugar-free flavor options at Dutch Bros Coffee?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
What caffeine-free drinks can I get at Dutch Bros Coffee?
Decaffeinated versions of classic espresso drinks, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options available.
Are there any nearby restaurants where I can grab a meal before or after visiting Dutch Bros Coffee?
Nearby restaurants include Chipotle Mexican Grill, Jack in the Box, Taco Bell, Jersey Mike's Subs, Golden Chick, Subway, Wingstop, and Cinnabon at Schlotzsky's, offering a variety of fast food and casual dining options.
Where can I find automotive services near Dutch Bros Coffee in Hudson Oaks?
Nearby automotive services include AutoZone Auto Parts, Brakes Plus, Valvoline Express Care, Jerry's Express Car Wash, O'Reilly Auto Parts, and Discount Tire for repairs, parts, and maintenance.
Are there any personal care or beauty salons near Dutch Bros Coffee?
Yes, nearby beauty and nail salons include Citi Nails & Spa, Hair And Nail Day Spa, AA Beauty Nail Spa, and CoCo Nail Bar in Hudson Oaks.
How can the nearby CareNow Urgent Care help visitors to Dutch Bros Coffee?
CareNow Urgent Care nearby provides emergency room and medical services, giving visitors convenient access to urgent healthcare if needed.