Dutch Bros Coffee

4.1
600 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Location

Dutch Bros Coffee
2795 Fort Worth Hwy, Hudson Oaks, TX
76087, United States

Hours

Reviews

4.1
600 reviews
5 stars
424
4 stars
26
3 stars
15
2 stars
32
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and poor service, with many expressing frustration over rude staff and mismanagement.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, particularly Hudson, others were criticized for their attitude and lack of knowledge.

Order Accuracy

Multiple reviews highlighted issues with incorrect drink orders and the inefficiency of the order-ahead system.

Coffee Quality

The coffee itself received positive feedback, with many customers enjoying the flavors and variety offered.

Atmosphere

The overall atmosphere was noted as suffering due to understaffing and management issues, impacting the customer experience.
  • JJ
    Jess
    Nov 17, 2025
    2.0
    Recieved multiple horribly made drinks from this location. I reached out & was told, "Just pop in next time & tell them to make you a free drink" The girl taking orders looked at me like I was stupid, which I get is a ridiculous way to "redeem" a free drink, but the company needs to realize that. Physical coupons need to be given, or even points on the account.
  • KJ
    Kimberlea Jones
    Nov 9, 2025
    3.0
    I placed an app order for ONE drink and it was estimated to be ready at 10:11 am CST. I am now getting in my car at 10:40 am due to a young man in a blue Hollister hoodie grabbing my drink upon arrival, and then putting it back in the fridge. I assumed he grabbed the wrong one. As time passed, customers who did walk up orders were getting their drinks before me. Another man and I noticed drinks sitting in the window with no names being called. I finally walked back up to the window and a blonde teenager asked for my name- she goes and gets it and I say “I don’t understand why mine was put back in the fridge, to be told oh I’m sorry,” with a lovely rude attitude.
  • DD
    Dana
    Nov 4, 2025
    1.0
    Used to love this Dutch bros but not anymore anything I order they make it disgusting last 4 times I’ve been in the last month tried the new cookie butter latte tasted like watery milk no flavor and gave my husband hot chocolate instead of a hazelnut truffle mocha latte what a disappointment!
  • MC
    Mary Carter
    Nov 1, 2025
    1.0
    No one has a right to add a tip after you pull away. Then when i confront the girl she wants to say she did not add it and said there must have been a mistake and makes a comment that i never tip on a rude way. She was thr only one that touched the tablet and never turned ot around for me to finalize the tranzactuin. You are correct im not sitting at a table having yous serve me. Im simply ordering a basic menu drink that you are paid an hourly wage to make you hand me a cup where the drink is spilling out making a mess.
  • GU
    Google User
    Oct 24, 2025
    2.0
    This location has terrible wait times and rude staff. I was there recently and there were cars lined up almost wrapping around the building. “Pick the shortest line” sign was out but apparently no one can read and the staff doesn’t direct the cars or help at all. In fact, when I followed the signage and entered into the shortest line the girl taking my order was incredibly rude to me about it. It seems like they’re not well managed and potentially understaffed. Probably one of the worst DB locations. You’ll likely have to wait 30 minutes to get your drink.. or worse, be accosted by a teenager for being able to read and follow direction.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!