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Whataburger

4.0
(2271 reviews)

Business Details

13270 NORTHWEST FWY, HOUSTON, TX
77040, United States
(713) 690-0394
http://www.whataburger.com/

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
13270 NORTHWEST FWY, HOUSTON, TX
77040, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

4.0
2,271 reviews
5 stars
1,237
4 stars
447
3 stars
200
2 stars
94
1 star
277
  • GG
    Gilbert Gilmore
    Mar 31, 2026
    3.0
    This location seems to have a policy of always giving you less condiments than you ask for. I’ve come many times and everytime I ask for 3 spicy ketchups and everytime they give me 2. Today I ordered 2 spicy ketchups and they brought me 1. Im curious if the manager is having them do this on purpose to save costs. Insane policy if that’s the case.
  • KV
    Kelly V
    Mar 29, 2026
    5.0
    Moved to the area a few months ago and usually come here once a week or so. The staff is amazing and cares about their customers from the minute they walk in to when they leave. I’ve seen quite a few members of staff and even the managers address us by names and stop by to have a conversation with us. You don’t get this treatment and experience just anywhere. Huge shoutout to this team, I appreciate you.
  • JP
    Just Chris plz
    Mar 25, 2026
    5.0
    I don't usually come inside. Amazing customer service by David. Took my order in a professional manner. He was very nice to my two year old.
  • AC
    Ana Cortez
    Mar 14, 2026
    1.0
    Me encanta la comida aquí pero hoy fui discrimida por su personal, el chico y una señora que estaba en la ventanilla, se burlaron de mí por no hablar inglés, pero que no lo hable no significa que no lo entienda. Me pidieron el nombre y lo dije en español y me corrigieron con la pronunciación en inglés diciéndome que aquí se habla inglés no español y me llamaron estupida, cerraron la ventanilla y tuvo que venir una tercera chica a atenderme, ella muy amable pero los dos primeros, muy mal (la contradicciónes que los que más se quejan de ser discriminados, son los que más descriminan). Lo peor es que no es la primera vez que me pasa en un wathaburguer :( pero definitivamente si es la última.
  • RJ
    Reddex Johnson
    Mar 7, 2026
    1.0
    Usually I have no complaints with this location, but tonight I had a simple order that ended up being a complete hassle unnecessarily. I'll start with saying that this may be a disconnect with the app itself or a lack of training being that the drink option is fairly new, but I arrived in the drive thru and ordered an sweet tea lemonade (Arnold Palmer) with craft lemonade and no ice, as I have regularly at other locations with no problem. The young man asked what size did I want for the craft lemonade and I clarified that it was a large sweet tea WITH craft lemonade, and he immediately shut me down saying that they can't do that they only can add the lemonade light from the soda machine. I said "I swear to God you can" and he replied "I swear to God you can't". I then said "Okay I'll order it through the app and I'll be right back", so I left the drive thru line, found a parking spot, and ordered it through the app with zero problems. I drove back up and told him I had an online order and requested for him to call it out to which he ignored completely telling me to just pull up to the second window. I asked him again could he confirm the order and he said that he couldn't see online order details and suddenly I hear a lady supervisor say "Sir please pull up to the second window". Now I'm all for taking accountability and standing down when I'm wrong but I knew I was right, and they made me feel like I didn't know what I was talking about. As I got to the window the lady supervisor told me that the only way to get that option was through the app, and I told her that's odd because everywhere else does. Not to mention she handed me a drink with ice and I'm 100% positive I hit the X on the ice option on the app, so she gave me pushback on that saying it doesn't show no ice on her side. As a customer who frequents this location I felt like I was gaslit for absolutely no reason being that I ordered only a drink and no food. Maybe it's the app or maybe there's a specific way to key it in to the register that they weren't privy to, but the fact is I wasn't telling them anything incorrectly, and instead of a simple apology for the mixup I felt like I was asking for too much at a Whataburger. Imagine that.

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