Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 19720 Saums Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
It hurts my soul spending over 20$ just to get sick, I just bought 2 foot longs meat mall sandwiches and they were both not cooked the meat balls tasted like it's made for dogs it didn't seem cooked at all no flavor like if the juice it's has been there for weeks, i still have this sour aftertaste in my mouth that will not go away
MC
Merlin Cavallin, CPA
Mar 19, 2026
2.0
Terrible franchised location. They wont honor national subway promotions, and they wont let customers use their restrooms, saying theyre broken.
Sad because it is a very attractive and new location. Definitely skip ans go to next closest one though.
KS
K&K Squadd
Mar 11, 2026
1.0
I went in today to get 2 foot longs today I had a gift card they pretended the scanner did not work I asked if they can manually punch my gift card they stated that they can’t I had to use another method I asked can I have number to corporate they said it’s franchise and that I had to call number on the door I did and it’s to a cell phone that’s going straight to voicemail not only that every time I go one of the ladies have a nasty attitude even when you ask questions it’s like she never want to answer I will not be visiting her again and strongly advise not to go here if you do not want to be disappointed
MB
Mike Bilbrey
Mar 7, 2026
1.0
Rolled here on Friday, March 6, 2026 at 1215 pm. I was worried it was already going to be packed with a lunch rush. Nope! Not a soul in the store. This should've been the first hint. Then the guy behind the counter is breaking down boxes or something and gives us the stink eye. This is when I should've left, but no, me and my son were gluttons for punishment today. My son gets a basic sandwich. No veggies, so no big deal. Next comes mine. I want provolone cheese. Nope, American or Pepper Jack. Tomatoes and onions. Nope, not today! At least they had mayo. Son goes to get a soda. Both diet sodas are out. Kid has to have diet soda because he is diabetic and is already going to use a ton of insulin for lunch. My son tells the guy. He seriously looks at my son likes he's crazy. Next he goes and checks them. Sure enough, they are out. DUH! Didn't we already tell you this. Luckily he allowed us to switch it out for a bottled soda. Never again will I go back there. How, as a sandwich shop, do you not have all the things to make the proper sandwiches? It boggles my mind! Ya, don't go here.
CJ
Chara Jones
Feb 28, 2026
1.0
If I could give zero stars I would. My husband and I stopped at subway on our way home tonight. We arrived at 10:14pm and they aren’t supposed to close until 11pm. The two employees there had the door locked, covered the times on the outside of the doors with marker and refused to serve anyone saying they were closed. We are upset, we go to this subway often because we live in the neighborhood and it has never been closed early on a Saturday. We were not the only customers to arrive and expect service. Another gentleman showed up with an active mobile order snd they were refusing to serve him as well. It’s absolutely insane to me, I would assume until 11pm people will be showing up expecting food and being disappointed. Picture below showing one employee and the times on the door changed with marker.
What are the operating hours of the Subway at 19720 Saums Road in Houston?
The Subway is open Monday through Saturday from 8:00 AM to 11:00 PM, and on Sunday from 8:00 AM to 9:00 PM.
Does Subway at Westlake Shopping Center offer delivery or pickup services?
Yes, they offer both in-store pickup and delivery services for your convenience.
Can I dine inside the Subway at 19720 Saums Road?
Yes, this Subway location serves dine-in customers in addition to takeout and delivery options.
Does this Subway location cater for events or groups?
Yes, Subway at Westlake Shopping Center offers catering services to help with your catering needs.
What meals are served at the Subway in Westlake Shopping Center?
They serve breakfast, lunch, and dinner to satisfy your cravings throughout the day.
Where is Subway located within Houston?
It is located at 19720 Saums Road, inside Westlake Shopping Center in the Harris area of Houston, TX 77084.
How can I view the menu or order from Subway online?
You can view the menu and place orders online at https://subway.com/en-us/restaurant/5807-0/menu/
What are some nearby places I can visit when going to Subway at Westlake Shopping Center?
Nearby you can find Alieh's Salon & Spa for beauty services, Amazing G. Washateria for laundry needs, and Water Tree Katy Alkaline Water Market for health-related shopping.
Is there a place near Subway where I can get a haircut or beauty treatments?
Yes, Alieh's Salon & Spa is a nearby beauty salon offering hair removal and other salon services within Westlake Shopping Center.
What other services can I find close to Subway in Westlake Shopping Center?
Close to Subway, you can find services such as laundromats like Amazingglaundryandservices, dental and pharmacy services at The Good Measures, and mobile phone repairs at Katy Cell Phone Repair.
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