Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 19754 Highway 249 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Never got my food after placing a pickup order. I showed the girl the address and time and date and she said I don’t have the receipt I’m not making it. I said what should I do because I told her the order number she said I’m not making it. Another person said they had a pickup but she said the same thing. I said maybe it’s the system messing up because I’ve worked in food before and sometimes that happens and she said no I’m not making the orders. I was charged for the sandwiches but never got it. She told me to cancel it I said it’s not allowing it and she said well I don’t know. Subway doesn’t even have customer service number for me to get a refund. She was just dismissive and rude. Also wearing long acrylic nails which I know from working in the food industry is against health code.
AG
Alicia Gutierrez
Mar 25, 2026
1.0
The dude working tonight is super rude. Its not the 1st time he is rude by the way but its conveniently close for me or I would go somewhere else.
CR
Charles Robinson
Mar 3, 2026
1.0
App doesn't work, single employee has no idea why, single manager has no clue either and only speaks Spanish. Will not return--complete waste of time.
JR
Justin Ramirez
Mar 1, 2026
2.0
The food is good and the workers are nice, but I cannot understand why there's only ever just one person scheduled to make sandwiches. It's in a busy strip center, but even during the lunch hour, just one person there to make the sandwiches. It doesn't matter what day of the week. It's probably really good business for the Wingstop next door.
CR
Chardonnay Richards
Feb 25, 2026
5.0
This evening I ordered 2 footlong sandwiches through the app, one for my husband and one for me.
My husband ordered a meatball marinara sub, and it was not right at all. There was no sauce on the sub at all. It doesn’t look like there was any cheese on it either.
When we called the store to see if we could bring it back for him to make a new one, the associate stated he would not be making a new one and to contact his manager tomorrow.
He said the reason the meatball sub has less sauce is because he had to ration it out for the people after us because he was low on sauce. His sandwich damn near looked dry, just meatballs.
When we explained that it is isn’t right for him to have no sauce when that’s what we ordered, he stated he isn’t the manager and he would NOT be making a new one.
The customer service my husband received on that phone was terrible.
The Subway restaurant is located at 19754 Highway 249, Kroger Center Cyspresswood, Houston, TX 77070.
What are the operating hours of this Subway location?
This Subway is open every day of the week from 9 AM to 10 PM.
What meal times does this Subway serve?
This Subway serves breakfast, lunch, and dinner.
What ordering options does this Subway offer?
You can order in-store, use the app or online for quick and easy ordering, opt for curbside pickup, or choose delivery.
Does this Subway location offer catering services?
Yes, catering services are available at this Subway location to help with your event needs.
Is there dine-in available at this Subway restaurant?
Yes, dine-in service is available at this Subway location.
What can I expect from the Subway menu at this location?
The menu features bold flavors with a variety of footlongs, 6” sandwiches, wraps, salads, fresh-cut veggies, protein choices, fresh-baked bread, and cookies. You can view the full menu online.
What nearby restaurants can I visit around the Subway at Kroger Center Cyspresswood?
Nearby restaurants include Pho Q Long Vietnamese Restaurant, Wingstop for chicken wings, Dhakshin Indian Restaurant, Red Fish Seafood Grill, and Burger King, offering a variety of dining options before or after your visit.
Are there any nearby beauty and spa services close to Subway at Kroger Center Cyspresswood?
Yes, Vivi Nails and Spa, Beyond Bronzd tanning salon, and Great Hair Plus beauty salon are nearby for your beauty and spa needs.
What other nearby services can customers access near the Subway location?
Nearby services include Kroger supermarket and bakery, Kroger Pharmacy, Willowbrook Parkway Sports Medicine & Rehabilitation, Chase Bank, and various ATMs like LibertyX Bitcoin ATM and Coinme.
Brand Certified Facts from Subway
This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 19, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: