Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service training is needed badly.The only person is great is the lady that is at the first drive thru window in the mornings, she is awesome.
RD
Reina Del
6 days ago
1.0
Very disappointed with my experience at this McDonald’s. The play place was closed, and staff said it was being cleaned, but they couldn’t give any estimate on when it would reopen. They also claimed someone was inside cleaning it, even though it’s behind glass and it was clearly visible that no one was actively cleaning. There were four employees standing around doing nothing, and no one seemed willing to give a straight answer. It felt very unprofessional and frustrating, especially when visiting with children expecting to use the play area.
SS
Sarai Sosa
Apr 3, 2026
1.0
TERRIBLE MANAGEMENT! Waited 30 minutes for one iced coffee at 12AM, also rude lady in the window with attitude, there was even doordashers on a line waiting for MINUTES for their orders in the window where the courier bell is at.
JR
Jack Reacher
Mar 23, 2026
1.0
Hispanic dude with black hoodie working on 3/23/26 at 2:16am was horrible and seemed high. I kept telling him the name of my order and he kept forgetting and re asking me then wanted me to confirm my own order. I said bro it’s not DoorDash what are you talking about I gave you the code at the drive thru. He would not give me my own food I damn near popped off on him. Hes skinny and wears a black hoodie at the pick up window. Shame on you McDonald’s shame.
AO
Angie Olivares
Mar 6, 2026
1.0
I order 2 chicken biscuits, 2 hash browns, and a large ice coffee. I get to the window, the lady tells me how much it is in Spanish. I don't understand because I do not speak Spanish. But I give her a $10.00 bill and she only gives me a dollar in change. I don't understand why when the coffee was free,because I used my app. Then I get to the window to get my food. They only get me one chicken biscuit
So I paid for the I give them the money for the other one. But they don't give me my money back now. She accuses me of stealing money from her, mind you. I've worked at a bank for 26 years. Why would I steal $3 from McDonald's? They should not hire people that cannot speak or understand English correctly. I understand their jobs are of value to all of us.But if I approach you and you cannot understand me, bring me somebody who can speak English just as I do for my customers.
What are the operating hours for McDonald's at 1819 W Mount Houston Rd, Houston?
McDonald's at 1819 W Mount Houston Rd is open 24 hours a day, every day of the week.
Does this McDonald's location offer delivery and curbside pickup options?
Yes, this McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
Is there a drive-thru available at this McDonald's and what are its hours?
Yes, this McDonald's has a drive-thru that operates 24 hours a day, seven days a week.
Which payment methods are accepted at this McDonald's location?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android, or use their online order link.
What services does this McDonald's location provide?
This location offers drive-thru service, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there any nearby fast food restaurants near McDonald's at 1819 W Mount Houston Rd?
Nearby fast food options include Burger King, Popeyes® Louisiana Kitchen, and Jack in the Box, convenient if you're exploring dining choices in the area.
What nearby services can I find near McDonald's on W Mount Houston Rd?
Nearby you'll find Advance Auto Parts for car needs, Walgreens for pharmacy and convenience items, and UPS Access Point locations for courier services.
Are there nearby recreational or entertainment venues around this McDonald's?
Yes, the Scorpion Nite Club is nearby if you're interested in nightlife, and Redbox offers DVD rentals for entertainment.
Does McDonald's at this location offer a rewards program?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.
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